Who We Are:

OPENLANE  powers the world’s most trusted automotive marketplaces through innovation, technology, and people. Our end-to-end platform serves the remarketing needs of the world’s largest OEMs, dealers, fleet operators, rental companies and financial institutions.

We’re a technology company delivering next generation tools to accelerate and simplify remarketing.

We’re an analytics company leveraging data to inform and empower our customers with clear, actionable insights.

And we’re an auction company powering the world’s most advanced and integrated mobile, digital, and physical auction marketplaces

Our Values:

Driven Waybuilders. We pursue challenges that inspire us to build, create and innovate.

Relentless Curiosity. We seek to understand and improve our customers’ experience.

Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.

Fearless Ownership. We deliver what we promise and learn along the way.

About Our Team: 

LaneLink, an OPENLANE Inc. brand, provides software and data solutions to help the automotive industry remarket vehicles. LaneLink connects consignors and marketplaces with our industry leading technology to improve the efficiency and productivity for the remarketing value chain. 

What We Offer: 

Competitive wage 

Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

Immediately vested 401K (US) or RRSP (Canada) with company match 

Paid Vacation, Personal, and Sick Time

Paid maternity and paternity leave (US)

Employer-paid short-term disability, long-term disability, life insurance, and AD&D

Robust Employee Assistance Program

Employer paid Leap into Service Day to volunteer 

Tuition Reimbursement for eligible programs

Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

Company culture of internal promotions, diverse career paths, and rapid advancement

What You’ll Do: 

The responsibility of the Remarketing Field Operations Specialist position is to support the Field Operations Team as well as manage inventory at locations outside of LaneLink’s preferred network.  Success in this role is measured by vehicles remarketed monthly through auction partners as well as new client volume acquired.

Leverage all available OPENLANE dealer facing tools and technology, product, and services, as well as accepted third party industry tools.

Perform sale day duties, including, but not limited to, pre-sale reports, customer service, IF duties, and post-sale reports. 

Ability to explain to clients the subjects of remarketing specifics, such as mechanical issues, body and paint work, and market conditions. 

Oversee and facilitate the Remarketing process for vehicles at non-primary auction locations.

Oversee processes for non-traditional, digital first sale process and online only tools.

Use independent judgment as well as tools provided to evaluate damage and repairs needed.

Research, evaluate validity, and resolve arbitrations after the sale.

Assist Field Operations team by reviewing condition reports, reconciling inventory, monitoring auction communication and vehicle preparation, and other tasks as assigned.

Assist with Internal Operations procedures and audits as needed.

Perform other assignments as specified by the Remarketing Field Operations Manager 

Resolve any customer complaints in a friendly, courteous manner.

Must Have’s:

High School Diploma or Equivalent is required.

Bachelor’s Degree preferred.

At least (3) years of remarketing, auction or related field experience required.

Nice to Have: 

Proven communication and presentation skill

Strong relationship management expertise

Possess a high level of comfort with technology.

Ability to make decisions in a fast-paced environment.

Proven ability to recognize problems and create solutions.

Accuracy of work and volume must be satisfactory.

Proficient in Google Workspace
 

Compensation Range of

(Depending on experience, skill set, qualifications, and other relevant factors.)