Remarketing Support Specialist Location: Greensboro, NC, US, 27409 Position Type: Professional Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. **What you will do** Become a member of a fast paced, energetic, and crucial team at VFS. This position is responsible for supporting the Remarketing team in all phases of the asset protection process and loss mitigation for Volvo Financial Services USA (VFS USA) Trucks, Construction Equipment and Coach Portfolios. This position will be focused on moving assets through the repossession to remarketing process. This role requires a high sense of urgency, organizational skills, energy and multitasking in a fast past environment. This position will have primary responsibilities in Remarketing with flexibility to support other areas of Risk Operations. The individual will work closely with all areas of the business including account resolution, repossession, credit, customer service, end of term, special assets, accounting, sales, legal, titles, and capital market resources. Occasional travel may be required. You will be part of an on-site team in Greensboro reporting to the Remarketing Manager. Core Responsibilities: • Responsible for the completion of operational duties and functions associated with asset disposal • Timely and efficient liquidation and contribute to the planning and strategy to achieve departmental and company goals and objectives • Support the marketing and sale of company owned assets to dealers (domestic or export), auctions, and/or customers • Effectively work with remarketing buyer to ensure funds are received in a timely manner and title/UCC releases are in place • Manage the process to divest assets (pre & post sale phases) • Support all phases of the remarketing process • Process Improvement & Innovation – evaluate processes and results and provide input to management to continuously drive efficiency, productivity, and effectiveness of operations. • Cross functional – professionally represent Remarketing collaborating with internal partners such as VFS Credit, Sales, Syndication, titles, Cash Apps teams and Volvo/Mack/VCE to achieve company goals and objectives • Practice compliance & risk management measures to satisfy legal (state & federal) and VFS policy & procedures to protect the company • Prepare reports, templates, spreadsheets, presentations, and other material to communicate initiatives and Remarketing performance, inclusive of interim and month end reporting • Ensure assets are flowing efficiently from repossession to remarketing and then disposed and released • Support remarketers with any other tasks related to remarketing Volvo, Mack, VCE, and Coach equipment • Support inventory and asset management • Other additional tasks assigned by Remarketing Manager or other members of Risk Operations leadership **Who are you?** Do you dream big? We do too, and we are excited to grow together. In this role, you will bring: _Education/ Experience:_ _• BA/BS in business or related field preferred and/or equivalent related experienced would be considered_ _• 1-2 years' experience in administrative, remarketing, inventory management, asset recovery, collections or repossession roles within commercial banking, consumer lending, or equipment leasing required, with progressive experience in multiple areas preferred_ _• Proven ability to work in a cross-functional level, supporting other areas of the business and able to work under pressure producing timely work_ _• Effective interpersonal skills with ability to interact favorably with customers, dealers and the sales force to effectively manage accounts and maintain relationships_ _• Negotiation experience and comfort level with handling difficult conversations_ _• Experience in multitasking in a fast-paced environment_ _• Authorization to work in the USA_ _Skills:_ _• Sound knowledge of local, state and federal regulations along with FDCPA guidelines regarding repossessions and remarketing_ _• Continuous improvement mindset will be key to the success of this role_ _• Strong MS Word, Excel and Outlook skills required, experience with all MS Office apps preferred, especially Power Apps_ _• Ability to effectively communicate the necessity of paying Volvo Financial Services as outlined in signed agreements_ _• Effective interpersonal skills with ability to interact favorably with customers, dealers and the sales force_ _• Strong organizational skills, with the ability to prioritize and work effectively on multiple tasks in a fast-paced, demanding environment_ _• A high level of integrity and a positive customer and quality focus with ability to work within and in support of a team environment_ _• Strong written and verbal communication skills_ _• Bilingual English/Spanish preferred_ _• Self-starter and ability to work individually_ **What’s in it for you?** In addition to being part of a high-performing team in a fast-paced, rewarding environment, our benefits package also includes the following: • Competitive compensation • Generous Earned Time Off (ETO) • 401k plan with generous company match • Health, vision and dental insurance **Ready for the next move?** If you want to make a real impact in your career, Volvo Financial Services is where you want to be. We look forward to meeting you. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We value your data privacy and therefore do not accept applications via mail. **Who we are and what we believe in** Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide. Applying to this job offers you the opportunity to join **Volvo Group** . Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities. At **Volvo Financial Services** , we are working together to shape the world we want to live in. As the captive finance arm of the Volvo Group, VFS provides financial services and solutions that meet the needs of our customers’ evolving business. Through our dedication to innovation, we support society in its adoption of sustainable transport and equipment solutions. VFS is headquartered inGothenburg, Sweden, and serves Volvo Group customers and dealers in more than 50 markets. Job Category: Administrative & Business Support Organization: Volvo Financial Services Travel Required: No Travel Required Requisition ID: 14203 **View All Jobs (https://jobs.volvogroup.com/?locale=en\_US)** **Do we share the same aspirations?** Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society. Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity. Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect. If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations. **Nearest Major Market:** Greensboro