Dublin, OH, 43016, USA
6 days ago
Remote Contact Center Agent
Adecco is looking for Remote Contact Center Agents to support one of our biggest clients in the legal field. Weekly pay starts at **$** **18.00** per hour, Monday through Friday. Weekends are always free! We offer competitive benefits with options such as medical, dental, vision, and 401(k). Candidates **must** have a device that meets all the technical requirements listed below. In this role you would be part of a call center team that handles potential claimant inquires and will be responsible for doing inbound and outbound calls (but no sales!) Job duties will include professionally answering calls, addressing caller inquiries, performing research using available resources to provide information to callers, and routing calls to appropriate resources when complex issues arise. You’ll need to complete administrative work and complete call logs accurately. There will be expectations for accuracy, productivity, and adherence to proper procedures. Apply now and have the opportunity to schedule an immediate interview! + At least 6 months to 1 year of call center experience + Experience with scripted positions is preferred but not required + Experience working with Microsoft and dual monitors + Exceptional verbal and written communication skills + Ability to deal with varied and often difficult personalities + Leadership experience is preferred but not required Minimum technical requirements: + At least 2 screens (laptop + monitor, desktop + 2 monitors, etc.) + Home internet: Minimum Requirement is 20Mbps download speed; 5Mbps upload. Jitter Requirement: Below 10 + PC Processor (CPU) - Minimum: Intel i5, AMD Ryzen 5, or better + PC Memory: Minimum RAM Memory: 8 GB of RAM; PC Hard Drive Storage (Minimum 256 GB HD) + PC/Operating System - Windows 10 or higher + Headset: USB Connection preferred **Pay Details:** $18.00 per week Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance
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