Remote IT Project Manager
Insight Global
Job Description
Insight Global is looking to add an IT Project Manager to help lead a large healthcare client's team. This person will be the project manager managing all the agent migrations to the new cloud environment. We are seeking a highly motivated individual to join the Contact Center team. This person will be responsible for leading a large scale, complex, and cross functional program that often spans to multiple organizations. Our client is looking for someone with strong problem-solving skills, the ability to work in a team, a strong work ethic, flexibility and adaptability, and good communication skills.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
5+ years in technology and/or healthcare business
5+ years of Project management experience
5+ years of experience with Agent migration (migrating VMs to cloud environment)
Contact Center Tech experience on the Application side (IVR, ICM, CVP, Call Control, Desktop)
Change management experience
Agile Methodology and reporting tool expertise within Jira & Jira Align Cisco UCCE Upgrade Experience
Bachelor's degree (preferred, not required) or equivalent experience. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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