Job Description A large financial organization is seeking a Remote Lead Application Support Engineer for a contract opportunity through the end of the year (with a likelihood for extensions). This individual will be brought on to alleviate the development team to provide L3 application support for two high profile applications - one java-based and one ruby-on-rails based. Additionally, this individual will be supporting:  Integrations  Building out performance, monitoring, and logging for the applications  Ensuring data flow modifying data that flows into Dynatrace/Splunk so that it can be used Other responsibilities include:  leading optimization and automation efforts  mentoring other support folks  Performing RCAs (root cause analysis) and writing them  managing SLAs, SLIs, and/or SLOs for customers  Contributing to process optimization  Incident response  Debugging complicated applications We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements -5-8+ years of experience including building out performance and monitoring tools and providing L2/3 application support -Performing RCAs (root cause analysis) knowing how to write and understand them -experience managing SLAs, SLIs, and/or SLOs for customers -Splunk (setting traces, metrics, alerts and logs; creating customizations, configurations, and dashboards;) -Rest APIs -Cloud experience (AWS +) -Familiarity with building out automation -Experience supporting Java and/or Ruby on Rails-based applications (+ coming from development background) Banking industry experience  Dynatrace or other monitoring tools  Docker   Familiarly with APM solutions(Application performance management (APM) solutions) null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.