Job Description D2D: Responsible for service design, stakeholder communication, vendor negotiation, etc. for full project lifecycles surrounding BDM initiatives. Ensure accurate and timely financial planning for Global Service Operations & Strategy. Ensure integrity of active and historical managed service agreements as well as timely continuity of managed services going forward. Ensure Global Applications & Services licensing is compliant and appropriate with renewals secured on a timely basis. Ensure that all Global Applications training programs remain compliant, appropriate and effective over time and after change/release/update cycles. Improve services and reduce costs wherever possible across Global Services. 75-85 We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Must Haves:  8+ years of experience as a Service design Manager  Managed Service Provider/Supplier, Relationship & Contract Management for all Global Applications & Services Experience within Bio Stats and Data Management supporting Clinical data repositories o Development, maintenance and management of standards and best practices for service management interactions with vendors/service providers  Financial and Demand, Budgeting and Planning for all Global Services Concerns  Software & Services Licensing Management for all Global Applications & Services  End User Training Program Operation and Maintenance  Continuous improvement of Global Service Operations and strategy surrounding development, implementation, and operation  Experience supporting a global regulated environment null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.