Welcome page Returning Candidate? Log back in! Remote Support Engineer ID 2024-6412 Category IT Type Regular Full-Time Location : Location US-CA-Ventura Telecommute No Clearance Requirements No clearance Overview

FTI Services provides cost-effective computer support, network design and implementation, and software solutions to businesses of all sizes. If you are the type of person that thrives in dynamic and challenging environments where your contributions make a difference, we are looking for you! This person will support customers based out of our Ventura Office.

Responsibilities Provide technical assistance with computer hardware and softwareResolve issues for clients via phone, in person, or electronicallyRecommend hardware and software improvementsTrack customer issues and resolutionsResponsible for use of company or own vehicle for transportation of company equipment to and from various customer locations. Education/Qualifications 1 - 5 years' experience in IT, customer service, or other related fieldsAbility to communicate clearly and concisely. Excellent written communication skills are essential to success.Familiarity with the following hardware/software platforms:Windows Server PlatformMicrosoft Active Directory PlatformMicrosoft Active Directory PlatformMicrosoft SharePoint ServerVMware / Hyper-V Virtualization PlatformMicrosoft Office ApplicationsStrong troubleshooting and critical thinking skillsPositive and professional demeanor

For this role, the compensation range for candidates in California is ($50k - $78k) .  Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. FTI has a location based compensation structure; there may be a different range for candidates in other locations. 

 

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