Overview FTI Services provides cost-effective computer support, network design and implementation, and software solutions to businesses of all sizes . If you are the type of person that thrives in dynamic and challenging environments where your contributions make a difference, we are looking for you!This person will support customers based out of our Ventura Office. Responsibilities + Provide technical assistance with computer hardware and software + Resolve issues for clients via phone, in person, or electronically + Recommend hardware and software improvements + Track customer issues and resolutions + Responsible for use of company or own vehicle for transportation of company equipment to and from various customer locations. Education/Qualifications + 1 - 5 years' experience in IT, customer service, or other related fields + Ability to communicate clearly and concisely. Excellent written communication skills are essential to success. + Familiarity with the following hardware/software platforms: + Windows Server Platform + Microsoft Active Directory Platform + Microsoft Active Directory Platform + Microsoft SharePoint Server + VMware / Hyper-V Virtualization Platform + Microsoft Office Applications + Strong troubleshooting and critical thinking skills + Positive and professional demeanor For this role, the compensation range for candidates in California is ($50K-$78K) . Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. FTI has a location based compensation structure; there may be a different range for candidates in other locations. Follow us: Facebook (https://www.facebook.com/Frontier-Technology-Inc-172785021842/) Twitter (http://twitter.com/FrontierTechnol) Glassdoor (https://www.glassdoor.com/Reviews/Frontier-Technology-Inc-Reviews-E953460.htm) LinkedIn (https://www.linkedin.com/company/63671/) #InfoTech ID2024-6421 CategoryIT TypeRegular Full-Time Location : LocationUS-CA-Ventura TelecommuteNo Clearance RequirementsNo clearance