Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including… · Consulting · Material Handling Equipment, Parts, and Service · Automated Mobile Robots · Vision guided vehicles and automated guided vehicles · High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems · WMS/WES/WCS solutions and Software · Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation · Telematics Job Summary In your role as a Renewed Shop Technician, your primary objective is to exceed customer expectations. You are key in facilitating the smooth distribution of motors, drive units, and related information between Customer Support Representatives, Service Departments, and Parts Departments. Your responsibilities include analyzing, rebuilding, and repairing motors, motor components, and drive units for both stock inventory and special orders. By applying your expertise, you ensure that all equipment meets the required standards for quality and functionality. Your attention to detail and technical proficiency are crucial in accurately assessing and resolving any issues with the equipment. Responsibilities · Motor and Drive Unit Repair o Perform necessary repairs to motors or drive units on a time and material basis, serving both internal and external customers professionally and productively. o Disassemble motors and drive units, identifying components by part number. o Analyze the condition of components and repair as needed. o Pull parts from inventory to build motors. o Put repaired components into stock and write them up from work orders for inventory entry. · Technical Support and Inventory Management o Provide technical support to Service Technicians and customers. o Inform the Motor Department Coordinator of parts that need to be ordered for stock or special orders. · Perform any other duties as assigned or required to support the company's overall operations and objectives. Requirements All potential hires are subject to pre-employment checks which include but are not limited to background checks, drug screenings, and motor vehicle record checks. · High school diploma or equivalent. · Ability to obtain an acceptable score on the Carolina Handling basic technician level test or demonstrate capability to pass the test. · Excellent mechanical aptitude with the ability to perform tasks such as rebuilding drive units, understanding gear backlash settings, and bearing preload adjustments. · Solid understanding of DC electricity and basic motor operation. · Proficient in operating various equipment, including Engine Lathe, Bridgeport, Surface Grinder, Commutator Undercutter, Drill Press, and Abrasive Cut-off Saw. · Demonstrated strong desire to exceed customer needs and provide complete satisfaction. · Must possess strong attention to detail to ensure accuracy and quality in work. · Organizational skills, listening skills, and the ability to acquire necessary skills as needed in the position. Benefits of Joining the Team Benefits Built For YOU! At Carolina Handling, taking care of Associates is our utmost priority. We are pleased to offer a comprehensive benefit program to protect your health, your family, and your way of life. Health Benefits: Medical, Dental and Vision Insurance, Prescription Drug Plan. Financial and Tax-Saving Benefits: Company-paid Disability, Life and AD&D Insurance; 401(k) plan with company match and profit sharing; Flexible Spending Accounts, Health Savings Account, and Dependent Care Account. Additional Benefits: Critical Illness, Legal Services, Identity Theft Protection, and Pet Insurance. Company Benefits: Paid Time Off, Employee Assistance Program, Tuition Reimbursement, Milestone & Anniversary Gifts, Philanthropy/ Corporate Contributions, Associate Giving Fund, and Discount Programs. Comprehensive Perks Package Including: · Comprehensive Tool Kit: Each technician is equipped with a comprehensive tool kit containing all the essential tools, equipment and safety gear required for their specific role. · Growth and Development: Our comprehensive training programs, both in the classroom and in the shop, are designed to equip technicians with the skills and knowledge they need to excel in their roles and stay ahead in the ever-evolving industry. · Paid On the Job Training · Annual Uniform & Boot Allowance · Career Growth and Advancement: With opportunities for internal mobility, mentorship programs, and leadership development initiatives, you can take your career to the next level with us. · Company-sponsored social events and team-building activities. · Employee recognition program Physical Requirements & Working Conditions The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job unless it causes undue hardship. This position is classified as heavy work, involving the operation of machinery, power tools, and heavy equipment. Job tasks may require various physical activities such as walking, sitting, climbing, balancing, stooping, kneeling, crouching, and/or crawling, along with moving about the warehouse to various work areas. Physical demands include the ability to constantly lift and/or move objects weighing up to 25 pounds, frequently up to 50 pounds, and occasionally to 100 pounds. Manual dexterity is crucial for operating machinery, tools, computers, and handling materials. Clear articulation and voice control are essential for effective communication with both internal and external customers via telephone. Specific vision abilities essential for this role include close vision, peripheral vision, depth perception, and the ability to adjust focus. Additionally, visual acuity is necessary to read documents, schematics, and equipment displays. This role operates within a shop/warehouse setting with frequent exposure to oil, grease, and dirt, as well as extreme seasonal temperatures, and vibration. Occasionally, the role may entail working in elevated conditions, encountering harmful or corrosive chemicals, and facing the risk of electric shock. There is potential exposure to hazards related to equipment movement and harmful chemicals/solvents if proper safety procedures are not followed. Noise levels typically range from moderate to high. Travel Requirements: No travel required for this position. This job description is intended to outline the general nature and level of work being performed by individuals assigned to this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. Management reserves the right to modify, add, or remove duties as necessary to meet business needs. This job description does not create a contract of employment between the company and the employee. Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles! #MP1966