**We Put the World on Vacation** Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. The **Rental Operations Specialist** supports the day-to-day operations, administration, and financial functions of the Global Rental Operations Business Unit. This role prepares, executes, and maintains group contracts within the global rental business. Responsibilities include managing room blocks, processing deposits and final payments, coordinating with clients and resorts, managing rooming lists, and ensuring a seamless check-in process. The role also involves managing multiple distribution email boxes, assisting with leads, handling ad hoc projects, and participating in organizational initiatives. The Specialist will act as a liaison between the client, property and different areas within Global Rental Operations. This role is hybrid in office Monday, Tuesday and Wednesday, and remote Thursday and Friday. **How You'll Shine:** + Liaison between clients, properties, and Global Rental Operations (Yield, Operations, and Sales). + Managing room block changes, coordinating with vendors for group needs, and ensuring deadlines for contracts, payments, and special requests are met. + Maintaining accurate records in systems like iHotelier, Opera, and FOCUS, and providing excellent customer service to clients throughout the booking process. + Managing internal business group blocks, preparing group contracts, handling payment discrepancies, and communicating with both clients and properties. + Tracking group pick-up reports, distributing rooming lists, and preparing reports for senior leadership. + Additional tasks may involve supporting special projects, managing Direct Bill groups, assisting with ad hoc requests, and collaborating with cross-functional teams on company-wide initiatives. **What You'll Bring:** + College Degree preferred. + Travel industry and customer services experience highly preferred. + Contracting, group and meeting experience preferred. + Effective relationship-building skills preferred. + Required proficiency with Microsoft Office (Word, PowerPoint, etc.). Intermediate Excel skills. + Knowledge of iHotelier, RCC, FOCUS, Opera, AdobeSign. + 1-2 years working with the travel industry, group/meeting experience preferred. _Experience equivalent to the education requirement may be accepted in lieu of the education requirement._ **How You'll Be Rewarded:** We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: **_Note: Temporary and/or seasonal associates are ineligible for Paid Time Off._** + Medical + Dental + Vision + Flexible spending accounts + Life and accident coverage + Disability + Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) + Wish day paid time to volunteer at an approved organization of your choice + 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) + Legal and identify theft plan + Voluntary income protection benefits + Wellness program (subject to provider availability) + Employee Assistance Program **Where Memories Start with You** Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.