Overview Ride for free all season long!! Earn a 5% bonus on ALL gross earnings (base plus tips) for completing your season commitment. The Food and Beverage Supervisor is responsible for maintaining established high standards of quality and accuracy for all positions through positive leadership and teamwork. Come work and play at Seattle’s home mountain, The Summit at Snoqualmie. Located an hour from Seattle, at the junction where the Pacific Crest Trail crosses Interstate 90. With summer activities ramping up with spectacular Mountain Biking trails and Scenic Lift Rides, there is lots to do all year long. Responsibilities Position Summary: The Rental Supervisor is responsible for overseeing rental operations to ensure a high-quality experience for guests. This role requires strong organizational skills, efficient management, and preparing a staff of well-trained technicians who prioritize guest experience. The supervisor must possess technical expertise in winter sports equipment and stay current with industry products and trends. Additionally, this position is responsible for upholding the quality and safety standards of the rental fleet. As a guest-focused organization that serves as a point of entry for the mountain experience, each employee plays a crucial role in attracting and retaining guests. The ideal candidate takes initiative and demonstrates a strong work ethic that produces results and maximizes the guest experience. Essential Duties and Responsibilities: The following statements are intended as general illustrations of the work in this classification and are not all-inclusive of the specific position. Ensure that the Rental Shop is properly staffed according to the Customer’s needs. Through attracting and retaining top talent you will ensure that the Rental Shop is properly staffed according to customer needs. Train Rental Shop Employees on the use of tech stations to fit equipment and adjust bindings per manufacturer specifications and best practices producing a fun and safe day on the snow for guests. Prioritize and assign employees various Rental Shop tasks such as inventory management, cleaning, and special projects. Handle escalated guest complaints and special requests effectively. Responsible for daily inventory and sales reporting to maximize revenue and reduce shrink. Input and monitor and manage payroll data accurately controlling labor costs. Maintain an organized system for retaining accident documentation and release of liability forms. Demonstrate excellent communication skills with employees and guests at all levels both verbally and in writing. Perform other duties as assigned. Qualifications Qualifications: Ability to directly supervise up to 25 employees in the Rental Shop(s). Ability to carry out supervisory responsibilities in accordance with organizational policies and applicable laws producing excellent employee experience at the Summit. Responsibilities include interviewing, hiring, and training employees, as well as planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints; and resolving problems. Education and/or Experience: High school diploma or equivalent. College coursework in business management is preferred. ; minimum of two years of related experience and/or training; or an equivalent combination of education and experience. Leadership or supervisory experience in a related field is essential. Certification by binding manufacturers through The Summit at Snoqualmie is required within 7 days of starting. Experience using UKG, Office 365, Teams and other basic computer software. Must be 18 years or older. Physical Demands: While performing the duties of this job, the employee is regularly required to: Talk or hear. Stand for extended periods. Walk, use hands to handle equipment, and reach with arms. Sit, climb or balance, stoop, kneel, crouch, or crawl. Lift and/or move up to 10 pounds regularly, up to 50 pounds frequently, and up to 100 pounds occasionally. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: While performing the duties of this job, the employee is regularly exposed to: Wet and/or humid conditions. Occasionally exposed to moving mechanical parts, high precarious places, fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, and risks of electrical shock. The noise level in the work environment is usually moderate. Reasonable Accomodations: To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. The Summit at Snoqualmie will provide reasonable accommodation to qualified individuals with known disabilities to enable them to perform the essential functions of their job, as required by law. If you believe you require reasonable accommodation, please notify your supervisor or human resources representative as soon as possible. Wage and Benefit Info: The wage range for this position is $23.00 to $26.00 per hour. This is a non-benefited role. All employees may contribute to the 401(k). An employee must work 1,000 hours in a calendar year to qualify for the discretionary match (with a 2-year vesting cliff). Employees accrue sick time at a rate of 1 hour per 40 hours worked, up to a maximum of 64 hours per year. Equal Opportunity Employer It is the policy of Boyne Resorts to recruit, hire, and promote in all job classifications and shall not discriminate based on race, color, national origin, religion, ancestry, sex, age, sexual orientation, gender identity, disability, veteran status, or any other non-merit factor. Boyne Resorts is committed to valuing individual diversity in the workplace by embracing different perspectives and backgrounds. We recognize that diversity enhances our workplace and strengthens our community.