IAA, an RB Global, Inc. company is seeking a Title Service Representative to join our team in Cleveland, OH. 

In this role, you will perform document management within customer timelines and provide clerical support to title specialists. Accurate and timely handling and scanning of incoming and outgoing mail, filing, data entry, and transmittal creation are critical duties to support title center metrics and success. 

Key Accountabilities:

Provide a variety of support services in a title center office environment Process orders and assignments, including logging and tracking of mail Open incoming mail and prepare packages Send keys and documents to branches and providers, document file notes, and create transmittals Scan and enter documents and data into computer system same day received. File and pull documents in correct numerical order Set up new records and maintain existing records. Match records by comparing data points Communicate through email and system notes Follow well-established procedures and under the close direction of the supervisor Open to learning automobile titling Help with other office functions as needed

Additional Information:

Ability to function well as part of a team Basic computer skills Attention to detail, especially with numbers Time managing skills Positive attitude Ability to work unattended  Clear communication skills Ability to follow instructions Professional and clean appearance

 Education Experience: 

HS Diploma or equivalent experience 0-2 years of related work experience Driver's License Required 18+ age requirement

 

New York Residents Only: The salary range for New York residents is between $16.00 -$20.00 per hour. Pay is based on several factors including but not limited to education, work experience, and certifications.


In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays, and vacations.

About IAA, an RB Global, Inc. company: 

IAA, an RB Global, Inc. company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. RB Global, Inc. globally has over 7,000 employees and is headquartered near Chicago in Westchester, Illinois