Location: Nederland, Colorado

Eldora is the backyard winter mountain playground for Greater Denver, Boulder County, and Colorado's northern Front Range. Eldora is located just outside of the charming mountain town of Nederland, Colorado, about 20 miles west of Boulder and less than 50 miles from downtown Denver.

Eldora strives to deliver Colorado’s Front Range the most memorable outdoor adventures to locals and out-of-town visitors.   Eldora Mountain Resort employs up to 700 employees at peak season and has 680 acres of lift-accessible terrain for skiing and snowboarding, including a Woodward Mountain Park experience, and a world class Nordic Center.

General Statement to All Employees: 

Eldora Enterprises, LLC is committed to success in all its endeavors. As a team we develop generations of passionate and active enthusiasts in our guests and staff communities. The successful candidate will possess a passion for our sports, business, customers, and employees. We expect our employees to have a team attitude focused on top performance, growth and development with excellent communication skills embodied in a collaborative style. Finally, we strive to find an entrepreneurial spirit for innovation which will differentiate us from our competitors. Please be aware incomplete applications will not be accepted or reviewed. Eldora is an Equal Opportunity Employer.

Position Summary:

This position is part of the Rental team for Eldora Enterprises, LLC. A Repair Technician maintains the pristine condition of the Rental equipment from each location to ensure an excellent customer experience. Our tuning shop also takes in customer requests and offers tuning products available to customers to help amplify their experience of their own equipment. It is a repair technician’s duty to assess the work that needs to be done on each piece of equipment, provide a cost estimate and a time frame for completion. Providing communication to the guest on all available options is an essential job function. This position requires one to be detail oriented, organized, and methodical about tasks. This person must be proficient with the application of P-Tex, ski mounting, Epoxy, waxing and base welding. An ideal applicant for this position would have experience with POS systems, customer service in a fast-paced environment, attention to detail, organization, and communication. 

The successful candidate:

Ensures a positive customer service experience and provides premium guest service.

Promote all Eldora tuning and rental products, policies, and procedures.

Helps facilitate organization of incoming and outgoing tuning customers.

Ensures quality of services provided with skill and tuning technique.

Prior experience working in a tune shop required.

Previous customer service experience required.

Experience using large machinery and power tools.

Must have experience using POS.

Upholds safety standards and practices safe working habits within OSHA standards.

Attends and leads regular safety meetings and promotes a safety culture.

Experience with proper use and handling of chemicals.

Must be able to lift 30-50 pounds.

Arrives to work on time and follows schedule.

Adheres to all grooming guidelines.

Must be able to work weekends and holidays.

Follows established policies and procedures and is supportive of the company’s core values.

Based on performance, a repair technician may be eligible to participate in an incentive program by meeting functions such as (but not limited to) safety standards, technical training, and shop cleanliness guidelines.

Essential Duties and Responsibilities:

This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of POWDR-Eldora, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.

Functions as an ambassador of Eldora Mountain, modeling and sharing the Eldora “culture” with our guests and employees. Upholds the most professional image.  Continually strives to exceed our guest’s expectations and create memories for our guests and staff.

(If on the Leadership team,) All Leadership team members are expected to participate in the company’s Front Line Assist program to assist in operations as needed, as well as to participate in Leadership events such as meetings, required trainings, and participating in employee dinners/events.

(If Seasonal position) This position is a seasonal position and may have fluctuations in hours worked based upon overall business volumes.

Personal Attributes:

Is honest and has the highest integrity.

Is able to handle and manage confidential information.

Professional appearance.  Adheres to all grooming guidelines.

Follow established policies and procedures.

Is supportive of Core Values

Sets the example for others and is above reproach.

Is comfortable to challenge established policies and procedures, but once established, is supportive of those rules.

Is organized in tasks.  Sees projects through to the finish.  Has good follow-through and makes it a habit of getting back to people on issues.

Can handle fast paced, potentially high-pressure environment.

Is flexible with hours and days of work.

Is able to work any hours of the day, any days of the week.

Prioritizes and re-prioritizes personal time and work, to have good balance in life.

Be a champion of Play Forever, Powdr’s corporate responsibility commitment to protect the environment and support our community in Eldora’s everyday operations.

Basic Requirements:

2+ Years of experience working in a tune shop preferred.

Experience using automated machinery required.

Experience of proper handling of sharp objects, power tools and torch required.

Experience upholding OSHA safety standards required.

Strong written and oral communication skills.

Product knowledge of ski and snowboard equipment required.

Customer service experience required.

Prior POS experience preferred.

Prior experience in a rental shop required.

Must be able to lift and carry items up to 50 lbs.

Due to the sensitive nature of this position, a criminal background check will be conducted after position is accepted. This background check will be done in accordance with standards enacted under the Fair Credit Reporting Act.

Must have a valid US Driver’s License

This position may require the use of a motor vehicle and the employee is subject to comply with the Driver’s Standards of Copper Mountain

High School degree or equivalent

Bending, reaching, climbing

Pushing/Pulling

Prolonged standing

Confined sitting

Eye/hand coordination

Visual concentration on equipment

Concentrated reading and writing

Rapid reaction to physical changes (operating equipment)

Peripheral, color, and depth vision

Extended periods of outdoor exposure

Extreme cold

Extreme heat and sun exposure

Variation in temperature from hot to cold

Compensation: Hourly position: $20+, actual pay will be adjusted based on experience.​

Benefits:  This is a seasonal position eligible for season pass for employees/dependents and privileges at several other resorts.  Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available. 

POWDR-Eldora Mountain, LLC is an equal opportunity employer and that race/color/religion/sex/sexual orientation/gender identity/national origin/disability/protected veterans or any other applicable status protected by state or local law, are not taken into account in any employment decision. We offer competitive benefits, employee housing, and a unique work atmosphere. All of our job opportunities are located at Eldora Mountain Resort in Boulder County, Colorado. 20 miles west of Boulder, CO. We are situated in the heart of Colorado's front range playground. All candidates must fill out an application to be considered for employment. All employees must align with the Play Forever program which implements our core values through support and execution Powdr’s corporate responsibility commitment to protect the environment and support our community in Eldora’s everyday operations. This will be posted for a minimum of 3 days or until the position is filled.