Do you have a technical knack for resolving issues hidden within the intricate circuits of professional production equipment?

When others see a broken or malfunctioning camera, do you see a puzzle waiting to be solved?

If so, ActionLink wants YOU to join our Sony Account Repair Team and dive into the latest technological advancements in digital imaging!

Position Overview

The Repair Technician will troubleshoot and repair customer-owned Sony equipment focusing on the evaluation and repair of professional camcorders, ENG (Electronic News Gathering), and cinema, film, and production type equipment.  The role also requires completion of related administrative tasks, which will include some data entry of evaluation findings and part numbers along with completion of work orders for assigned jobs.

As our Sony Repair Technician, you will interact with diverse, passionate photographers and production professionals who entrust their beloved gear to you. Your empathy, expert know-how, and communication skills will make their day.

Schedule & Location

40 hours per week Mon - Fri 7:00am - 4:00pm Sony Carson Service Center located at 2201 Carson St, Los Angeles, CA 90065

What We Offer

Represent one of the world's largest and highest quality brands in imaging The wage range for this position is $30.00 to $34.00 per hour commensurate with experience.  Paid training Medical, dental, vision, life, and prescription insurance plans
W2 employment with biweekly pay schedule & direct deposit 401(k) option with employer match Paid vacation, personal, & sick time Paid holidays

Duties

Troubleshoot, diagnose, and repair electronic & camera products correctly Meet customer demands by providing efficient and responsive service support to client products Maintain performance levels that are aligned with service metrics Use dedicated testing and service equipment Related administrative tasks such as data entry of evaluation findings Report and record keep product failures, trends, and serviceability Additional duties as assigned

Qualifications

Minimum of two (2) years of experience in the hands-on repair and service of electronic equipment, preferably professional photo/video servicing Associate degree in electronics or equivalent with emphasis on electronic equipment
Proficient knowledge of digital and analog circuitry Knowledge and use of sophisticated test equipment in the repair process  Ability to read and interpret electronic schematics Experience in precision soldering Demonstrated basic skills with precision hand tools and test equipment Knowledgeable of ESD (Electrostatic Discharge) procedures or willing to learn Good working knowledge of basic PC skills, including Microsoft Excel, Word and standard software applications Excellent communication and customer service skills

Physical Requirements

Able to use a computer, phone, and other standard office equipment Must be mobile and able to sit and/or stand for four (4) hours Able to lift 35 lbs. from floor to chest level Basic understanding and manual dexterity to use various hand-held and power tools Smartphone with internet access/data plan

Equal Opportunity Employer

ActionLink, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. ActionLink may ultimately pay more or less than the posted range depending on candidate qualifications and locations in CA. This range may be modified in the future.

 

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