Job Description:

Location: Cypress, California

CoWorx Staffing Services has an immediate opening for a skilled Repossession Administrator with our premier client located in Cypress, CA.

The Repossession Administrator will be responsible for all administration, correspondence, and documentation throughout the repossession process. They will work to ensure that all applicable notices are properly documented and mailed in a timely manner. They will also ensure compliance with all repossession policies, multi-State and Federal law. This role will also perform heavy skip-tracing with the use of internal and external skip-tracing tools to reduce and prevent losses on Yamaha financed Powersports and Marine products.

Responsibilities:

• Assign all repossessions, accurately appraise collateral and communicate with repossession vendors to secure collateral. Handles impound notices, track collateral location after repossession and handle redemptions.
• Obtain updates, approve fees from repossession vendors and timely act upon them to maximize recovery efforts. Locate customers and find new leads using advance skip tracing.
• Manage inbound and outbound calls in a call center environment for past due accounts, while maintaining composure and professionalism. Collects and negotiate payment arrangements to cure delinquency. Documents the account accurately and efficiently.
• Build solid professional relationships with vendor(s) that support the repossession process. Also provide support to dealers and internal departments, for accounts placed out for repossession or repossessed.
• Ensure that repossession notices such as right to cures, notice of intent to sale and deficiency.
• letters are properly documented and mailed in a timely manner.
• Perform score cards on repossession performance. Provide reporting and make recommendations to management.
• Prepare account documentation for legal action, execute multiple tasks and assignments given by management.
• Understand and adhere to company policies and procedures. Comply with all state, federal laws, and regulations with regards to appropriate contact/dialogue with consumers.
• Ensure that all the add on products (Service/ Warranty/ GAP/etc.) get cancelled in a timely manner.
• AssistBack-up for the Collection Specialist, Remarketing Administrator and Recovery Specialist.

Desired Background/Skills:

• Associate degree or equivalent combination of education/experience
• 4 years of experience in collections and repossessions in Powersports/ Marine Products and/or Auto finance industry preferred.
• Strong knowledge of multi-state repossession laws, FDCPA. SCRA and FCRA
• Proficiency in MS Office (i.e., Word, Excel, Power Point, Outlook, etc.)
• Strong written and verbal communication skills.
• Advance skip tracing skills
• Strong negotiation and persuasion skills
• Ability to prioritize, multitask, meet deadlines with accuracy and adapt quickly to changes in a fast-paced environment.

Other Information:

Working with CoWorx at Yamaha comes with more benefits than just a fantastic work environment.
-Competitive compensation including a direct incentive opportunity!
-12 paid holidays*
-One week of paid vacation*
-Yearly reviews with performance raises.
-Neat, clean work environment with 5s practices in place
-Complimentary water, coffee, tea and hot chocolate provided
-Plus, a la carte offering of best in class medical, dental, life, accident, and behavioral health coverage.

Shift Details: The candidate must be flexible to work a rotating schedule. Schedule will be provided a month in advance.
Days: Monday-Friday, Saturdays once every 4 weeks. If working a Saturday shift the candidate will be get Wednesday or Thursday off during the following week, in addition to Sunday.
Hours: 6am-2:30pm, 8:30am-5pm, 10:30am-7pm
Pay: $23.00-$26.00/Per hour

Apply with us today to learn more and get started!

CoWorx is an equal opportunity employer dedicated to fostering a diverse and inclusive team. We believe that a varied workforce enhances our business outcomes and contributes to a brighter future for our internal teams, Field Talent, customers, and communities. We are committed to considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or veteran status, and we do not discriminate based on disability.

If you are a person with a disability and require assistance during the recruitment process, please reach out to us.
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Interested candidates please reference job code 231217 when responding to this ad.

Location: Cypress, California