JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Reprographics Mailroom Lead

730am-430pm daily

Gaithersburg, MD

$65,000-71,000

We are seeking an energetic and reliable Reprographics Mailroom Lead (Document Image Specialist/Mailroom Supervisor) to perform dual role, onsite at our client’s office in Gaithersburg, MD.  This position will perform high-volume printing in our client’s copy center, manage mailroom function and staff both on-site and at other facilities, oversee pantry operations, and monitor printer services.  There will be times this position can be assigned other duties to assist the Facilities Service teams. The successful candidate will be highly organized, dedicated, and able to handle a variety of duties simultaneously.

Job Responsibilities

Document Image Specialist

Experience with printing and production of client proposals.ScanningWide Format printingCD writing and copying.Maintain inventory of Copy Center supplies and Xerox consumables.  Order supplies as needed.Stock copy rooms and printing devices with copy paper and toner.Manage fleet of Xerox printers, including cleaning and servicing devices.Gather weekly Copy Center data from counterparts at field offices and report data on Weekly Volume report to leadership.Lead weekly conference call for department and provide meeting notes to leadership and counterparts.Perform Xerox equipment maintenance as needed and troubleshoot equipment.Knowledge of Microsoft Office (PowerPoint, Word, Excel, Teams) Adobe Creative Suite, (Photoshop, lnDesign, Acrobat)Maintain highest level of customer care while demonstrating a friendly and cooperative attitude.Consistently adhere to business procedures and guidelinesAbility to assess workflows and streamline processes.

Mail Room Supervisor Responsibilities

Manage the daily operation of Mailroom and staff.Manage chain of custody process for all parcels received and must have a knowledge of package tracker equipment and operations.Resolve issues with returned mail.Order postage for Pitney Bowes postage equipment.Assist mailroom staff when needed with processing outgoing shipments (UPS, and USPS)Ensure mailstops are adequately stocked with supplies.Oversight of the organization and replenishing of breakrooms.Approve timecards.Coach and mentor staff.Write and deliver annual performance reviews of direct reports.Monitor staff on their My Development Training, job knowledge and career growth.Gather weekly Mailroom data from team and report data to counterpart for Weekly Volume report to leadership.Identify and record Good Catch / Near Miss.Manage special projects.Develop and maintain professional work relationships with key personnel at client site.Other duties and tasks assigned.

Knowledge, Skills and Abilities

Ability to create and implement process and procedures for the department.Knowledge of color reprographics best practices and processes.Knowledgeable of Xerox Command Workstation software.Exceptional customer service /phone etiquette.Reliable team player.Attention to detail.Ability to handle multiple projects simultaneously.Ability to lift 50 lbs. without accommodation.Position requires significant walking and standing for long periods of time.

Estimated total compensation for this position:

65,000.00 – 71,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

On-site –Gaithersburg, MD

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

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This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

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Accepting applications on an ongoing basis until candidate identified.