Job Details Please note: all position postings close at 12:00 A.M. CST on the position closing date Research Associate Working Title Assistant Director of Learning Support Services Position # A00160 Department University College Apply Now (https://phe.tbe.taleo.net/phe02/ats/careers/v2/applyRequisition?org=ARKASTAT2&cws=40&rid=35977) Employment Status: Full time (29-40 Hrs) Type of Employment: Staff # of openings: 1 Location: ASU-Jonesboro Proposed Salary Range: Commensurate with Experience Closing: 2/23/25 Please note: All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify. Position Summary: The Assistant Director provides guidance and directs students to resources on campus regarding personal, social, academic, financial and career concerns that may be a barrier to their student success. The ideal candidate would be able to balance maintaining high-energy levels with students as well as professional relationships with units on campus to ensure student success. Duties & Responsibilities: + Utilize data to proactively identify and outreach to students with academic needs, and faculty who are teaching high challenge courses + Develop a holistic individualized plan for success and implement proactive strategies focused on student academic success and persistence for students in academic success coaching + Aid students in navigating appropriate campus resources, groups, services, workshops, and activities based on their individual needs + Develop curriculum for the College Reading and Learning Association accreditation for tutors in Learning Support Services + Research and follow up on student barriers to ensure concerns have been addressed or resolved; provides timely intervention as necessary + Assist with facilitating programs, initiatives and services that support academic success and retention + Assist in the hiring and retention of undergraduate tutors, graduate assistants, and work study desk assistants + Maintain good working relationships with faculty and staff across campus + Participate in cohort activities with academic service centers across campus + Teach FYE courses + Participate in annual professional development offerings + Other duties as assigned Knowledge/Skills/Abilities: • Works well with a diverse population of students, faculty, and staff • Strong critical thinking and problem solving skills • Exercise strong time management and interpersonal skills • Effective oral and written communication skills • Retain a high energy level for encouraging/mentoring college students • Ability to navigate university systems and processes • Ability to establish and maintain collaborative working relationships involving respectful communication and behaviors with other units on campus • Working computer knowledge, including Microsoft Word, Excel and Outlook • Ability to generate, interpret, utilize and present data analysis and reports • Ability to understand, interpret and apply complex rules, regulations, and procedures General Days/Hours: Monday - Friday 8:00 a.m. - 5:00 p.m. Additional hours as requested and/or needed Regular and reliable attendance Other: Please note: all position postings close at 12:00 A.M. CST on the position closing date Preferred Qualifications: Master’s Degree in Higher Education or related discipline Experience in higher education or student affairs Minimum Qualifications: An earned Bachelor’s Degree E-Verify Participation Notice: https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf E-Verify Right to Work: https://www.e-verify.gov/sites/default/files/everify/posters/IER\_RightToWorkPoster%20Eng\_Es.pdf