Posting Details

Job Title Research Technical Administrator II Requisition Number RE48890 Working Title Department Name 40151:Information Services Work Location Lexington, KY Grade Level 46 Salary Range $52,021-85,800/year Type of Position Staff Position Time Status Full-Time Required Education

BA

Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies Required Related Experience

5 yrs

Required License/Registration/Certification None. Physical Requirements Requires lifting, pushing & pulling of objects up to 50 pounds. Shift Monday-Friday; 8:00 am-5:00 pm. Job Summary The Research Technical Administrator II provides technical guidance and support for specialized solutions, ensuring alignment with organizational standards and best practices. This includes overseeing system configuration and administration, managing installation, maintenance, and integration of software and hardware systems such as SharePoint, Help Desk systems, and Audio-Visual equipment. The position serves as the primary point of contact for new technical projects, facilitating meetings, presentations, and updates on project progress. Additional responsibilities include maintaining inventory, collaborating with internal and external departments, and recommending new hardware or software for unique scenarios. The role also emphasizes professional development, fostering a positive attitude, and maintaining technical expertise while addressing complex customer service issues, evaluating trends, and solving escalated problems. Strong technical knowledge, system administration, organizational, and communication skills are essential to ensure success in this dynamic and impactful position.

IEBC (Internal Employee Being Considered). Skills / Knowledge / Abilities Knowledge of Microsoft OS, Apple and Office software applications; ITIL v.3 or 2011 Foundation highly preferred within 1 year of hire date; CompTia A+ highly preferred within 1 year of hire date Does this position have supervisory responsibilities? No Preferred Education/Experience Three (4) years of experience in either a call center, customer service, Information Technology, or a related field highly preferred. Deadline to Apply 01/29/2025 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.


As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.


Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.