Description Type: All Sites. Description Title: . Description Value: Have you considered being a Reservationist? Now is your chance! We need full-time Customer Service Representatives in Irvine, California to act as a liaison for our internal/ external customers, providers, and client. If you are ambitious, good with people, and enjoy a diverse community, then you will enjoy this role working with our friendly cross-functional team. That is why our employees call this the “love-what-you-do” line of work! Our Reservationists enjoy: + $16.00 /HR + Paid Training Provided! + Friendly Office Environment + Opportunities for Advancement Our Reservationists are responsible for: + Responds to customer inquiries and problems by providing timely and accurate information or directing inquiries to supervisor. + Follows and explains policy and procedure as outlined in operations and procedures manuals. + Treats each customer/caller with courtesy, dignity, and respect privacy. + Meets or exceeds established performance requirements. + Enters data with an error of 1% or less for notation of transportation type, pickup times, appointment times, addresses, and other information as outlined in operations and procedures manuals. + Documents trip authorization according to procedures. + Remains knowledgeable of all policies and procedure changes. + Adheres to the work schedule in order to handle the call volume and contractual requirements, unless request made by supervisor. + All other duties as assigned. To qualify as a Reservationist, you’ll need: + A minimum of a High School diploma or GED + Able to operate a computer + Complete any training requirements + Communicate clearly in English + Able to operate standard telephone system + Exercise business telephone etiquette About Transdev: Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment. For more information please visit our website at http://www.transdevna.jobs/">www.transdevna.jobs The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status or any other classification protected by federal, state, or local law. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment About Transdev: Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities. Job Category: Operations Support Job Type: Full Time Req ID: 45514 Pay Group: UD5 Cost Center: 55373 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.