Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.\n
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The Reservations\/Meeting coordinator, under the direct supervision of the Supervisor\/Manager is responsible for managing all aspects of meeting room reservations, including taking initial inquiries, coordinating with clients to understand their needs, booking appropriate spaces, handling cancellations and changes, ensuring accurate room set-up, and communicating details to relevant departments to guarantee smooth meeting execution; essentially acting as the primary point of contact for meeting room bookings while maintaining detailed records and adhering to established policies.\n

Responsibilities:\n\nPhysically setup conference room set-ups for the day, place requested equipment\/supplies (flipcarts, special room configurations, etc.) in the appropriate rooms.
\nPhysically reset the tables and chairs according to the floor layout and requested equipment\/supplies collected and placed back in storage.
\nManage and oversee Special Event set-ups to include adhering to the External Catering Policy.
\nReserve conference rooms for employees.
\nReserve special event spaces for employees.
\nAnswer questions and inquiries about the different rooms and special event spaces through teams, phone and email.
\nMeet with clients in person and virtually to discuss their event needs.
\nStores and secures all tables, chairs, and equipment in an organized manner.
\nMonitor monthly numbers of activities (set-ups, calls, emails, etc.)
\nEnter tickets for engineering requirements
\nProblem Solve - There might be times when we must be creative and think outside the box to accommodate requests
\nCreate room diagrams using Lucid Chart.
\nEdit and Modify PDF layouts.
\nMaintaining Special Events Calendar (excel) and keeping it accessible on Share Point. Be prepared to lead and share upcoming events during the Weekly Status Meeting.
\nFunction as liaison between employees and respective teams (Engineering, A\/V, Facilities, Catering).
\nProvide excellent customer service.
\nOther duties assigned by supervisor\/manager.\n\n
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Qualifications:\n\nMinimum HS Diploma or equivalency required\nWorking knowledge of office services operations\n1-3 year experience with Microsoft Products including: Word, Excel, Outlook, and Teams\nMust demonstrate exceptional customer service skills; adaptable to a dynamic environment while possessing strong interpersonal skills\nMust be able to learn new skills quickly
Flexible and able to juggle multiple, and at times, conflicting priorities\nStrong initiative required; ability to work independently with minimal direct supervision\nAble to remain diplomatic in stressful situations; team oriented and has the capacity to build strong working relationships both within the team and with external stakeholders\/customers\nExhibits superior verbal and written customer service skills\nMaintains confidentiality while working with highly sensitive materials\nAble to walk, bend, kneel, stand, and\/or sit for extended periods of time\nAble to lift or move 50lbs or greater at times\n