Malaga, Spain
10 days ago
Residence Advisor

A career with EF combines the support and opportunity of a large international organization with the spirit and energy of a small business. We look for thinkers and doers – creative, collaborative, and motivated people who are excited by education, communication, and travel.  

EF Malaga is looking for amazing people to work as Residence Advisors/Assistants to make sure that the student's residence feels like a ‘home away from home’ for international students.

This is a 'live in' position. 

The ideal Residence Advisor/Assistant:  

Is reliable, responsible, and able to work independently with common sense Is approachable, confident, and has a friendly personality  Is customer service oriented Has strong communication skills  Has a flexible approach and is comfortable working in a busy environment   Has a killer instinct and a pro-active and problem-solving mindset  Has an ability to handle difficult situations with ease & remain calm under pressure Has the ability to make independent decisions but consult when appropriate  Has a sensitive approach to welfare issues  

You will succeed at this role by:  

Checking that rooms are ready, clean and available for arriving students Preparing registration documents for new students Meeting & greeting new students on arrival Assisting with checking in & taking students to rooms Informing arriving students about rules and fines (community standards) Regularly checking rooms to ensure facilities are in good condition & being well maintained & cleaned Curfew checks (overnight on call at the residence) Ensuring that reported maintenance issues are dealt with efficiently by residence staff Assisting students with problems Ensuring that residence rules are being adhered to and report all issues to residence managerLiaising with Staff responsible about any issues or problems Ensuring that when on call, emergency phone must be answered at all times Issuing on-the-spot fines in liaison with the Residence Staff Liaising with the Residence Staff, organizing and partaking in weekly activities Escorting students to school on Monday morning Run activities at the residence Reminding departing students of leaving date & procedures  

All applicants are welcome and we think this role is extremely suitable for mature university students and professionals who have lots of travel and life experience and who are looking to save on their accommodation while providing 5-star service and guidance to our students. 
If you are looking to start an (international) career a Resident Assistant position with EF puts you in a great starting position!   

We want our customers to have the time of their lives. At the same time, we want you to have a great time whilst working with EF! The key is teamwork and the good spirit within the group. You will play a crucial role in promoting this amongst everyone involved.  

Previous experience with EF is valued.  

What does EF offer:  

For all permanent full-time staff, we offer:  

Global Career Opportunities Tuition fee reimbursement for higher education English Live training Global Management Training Discounts on EF programs Strength Finder training  About EF Education First  At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.  When you join EF, you join a multicultural and diverse community working across more than hundreds of schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer, and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.   Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, São Paulo, Tokyo, Zürich, and more. Learn more at https://www.ef.com.  EF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All positions are subject to a criminal background and and/or reference checks, as applicable.  
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