Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
Provide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth, dignity, and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobDisplays cultural humility, diversity, equity and inclusion principlesActively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS
Coordinates observers, rotating residents, fellows, and all medical school rotators with appropriate staff in the Department of Graduate Medical Education. Maintains up-to-date department Alumni database.Works with Program Directors, the department administrator, and the residents to facilitate all aspects of the Residency training program, which may include some public relations and/or efforts to improve the facilities or services available for the Residents.Provides contributions towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.
SERVICE ESSENTIAL FUNCTIONS
Coordinates all administrative aspects of the residency program. Assists with New Resident Orientation. Assists with the institutional graduation ceremony.Participates in the Internal Review process as a member of the Internal Review Panel for other programs. Supplies required information to the Department of Graduate Medical Education for Internal Review.Coordinates and schedules all aspects of conferences, including presenters, audio/visual equipment, and meals and/or refreshments.Updates operative statistics, publications, grants, and residency information on the department's web site on a regular basis.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Enters and maintains accuracy of data into applicable software, including demographic, rotation, schedule, evaluation, conference, and licensure information. Maintains current database of faculty and resident publications, grants, presentations, and awards.Updates GME on Licensure, Permit and Certification standing of all residents.Assists with data collection for the Residency accreditation reviews. Assists in data collection for questionnaires or medical record-based research projects. Participates in performance improvement activities to support department/entity goals.
FINANCE ESSENTIAL FUNCTIONS
Prepares reports on operative procedures, as needed, for program directors, the department annual report and web site, the Methodist GME office, and the Accreditation Council for Graduate Medical Education (ACGME) Residency Review Committee (RRC).Works with the management on the Program Budget. Uses resources efficiently; does not waste supplies. Utilizes time efficiently and helps other team members. Contributes towards meeting department financial targets through optimizing efficiency and other areas according to department specifications.
GROWTH/INNOVATION ESSENTIAL FUNCTIONSMay serve, upon election, to the Graduate Medical Education Committee (GMEC) and other designated department committees.Offers innovative solutions through participation in performance improvement projects and activities. Follows up on action items to ensure completion of assignments.Identifies and assumes responsibility of own learning needs and seeks continuing education opportunities to meet those needs. Completes and updates the My Development plan on an on-going basis. Ensures own career discussions occur with appropriate management.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
WORK EXPERIENCE
Experience in an academic setting in the coordination of residency and/or fellowship training programs preferred License/Certification LICENSES AND CERTIFICATIONS - REQUIRED
N/A KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesCompetent knowledge of all Microsoft Applications, including word processing, spreadsheet, and graphics softwareAbility to function independently and work well as cross-functional and interprofessional teamsWell-developed organizational skillsAttention to detail with a high priority for timely and accurate information
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform NoScrubs NoBusiness professional YesOther (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
On Call* No
TRAVEL**
**Travel specifications may vary by department**
May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area Yes Company Profile
Houston Methodist Specialty Physician Group - As one of the nation’s leading hospitals and academic medical centers Houston Methodist has brought together some of the nation’s leading experts in multiple specialties to serve our patients. As part of Houston Methodist Specialty Physician Group (HMSPG), these specialists not only provide excellent clinical care, but are on the forefront of research, developing leading-edge technologies and treatments, and teaching the medical pioneers of tomorrow. This combination of clinical service, research and academics ensures patients have access to the latest in treatments and technologies while providing the best in comprehensive patient care. Established as a non-profit corporation and certified by the Texas State Board of Medical Examiners, HMSPG enables physicians to maintain autonomy with respect to their clinical practice while growing their practice within an academic environment.
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Houston Methodist is an Equal Opportunity Employer.
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