**Why Mayo Clinic** Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed. **Benefits Highlights** + Medical: Multiple plan options. + Dental: Delta Dental or reimbursement account for flexible coverage. + Vision: Affordable plan with national network. + Pre-Tax Savings: HSA and FSAs for eligible expenses. + Retirement: Competitive retirement package to secure your future. **Responsibilities** The Resident Activity and Hospitality Assistant(RAHA)role serves to be ready to support the staffing needs in a variety of departments in order to support the residents and staff in daily operations. The individual in this role is a critical team member in engagement with the resident, supporting important services and ensuring the environment is safe and healthy for all who live and work in Charter House. Duties may include but are not limited to: functioning independently in transporting/escorting Charter House residents/clients to a variety of appointment needs in a safe, timely and efficient manner, personal shopping, companion service, providing basic cares for residents in the care venues, engaging residents in small or large group activities, individual activities, assisting with resident/family visits, light housekeeping and sanitization of surfaces. Duties also include assisting with a variety of paperwork related to activity programming. The A/H Assistant provides excellent customer service while establishing and maintaining a professional, engaging and helpful relationship with residents, families, visitors, and other Charter House personnel. Responsibilities and duties may vary based on which areas of Charter House the A/H is assigned to work. The A/H has the ability to work under the direction of a Recreation Therapist, alongside other A/H’s to perform duties as well as to work independently to fit the needs of the unit. This is a highly flexible and variable role that must be ready to adapt in support of needs identified for that day or longer as scheduled **Qualifications** A high school diploma or equivalent is required. One year of customer service experience and/or geriatrics experience preferred. Requires effective communication, strong problem solving and interpersonal skills. Must be able to adapt to unpredictable situations and stress. Works varied hours which may include days, evenings, days/evenings, holidays and weekends with rotating days off. Previous Senior living community, hospital or clinical experience is preferred. Previous customer/client/resident interaction roles preferred. Requires good communication and human relation skills to interact with residents/clients, family members and staff. Must be able to work independently. Strong problem solving skills are necessary. Must be able to adapt to unpredictable situations and stress. Works varied hours **Exemption Status** Nonexempt **Compensation Detail** $16.36- $23.37 / hour **Benefits Eligible** Yes **Schedule** Part Time **Hours/Pay Period** 40 **Schedule Details** 20 hours per week, hours varied between day and evenings with the earliest shift starting at 8:30am and the latest ending at 7:00pm. **Weekend Schedule** Every other weekend, rotating holidays. **International Assignment** No **Site Description** Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations) **Affirmative Action and Equal Opportunity Employer** As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available. **Recruiter** Tammy Pfeifer **Equal opportunity** As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.