Resident Assistant - Employee Housing 2025 HR Summer Seasonal Description Residence Assistant – Employee Housing Join the greatest team in the west. Opportunity awaits you in Medora. Our Company: There’s no organization quite like the Theodore Roosevelt Medora Foundation (TRMF). We’re a premiere tourism operation—and we’re a 501c(3) non-profit. We welcome hundreds of thousands of guests to an exciting, diverse lineup of entertainment, historical, and educational attractions—and we work tirelessly to connect people to Medora for positive life changing experiences. TRMF was established in 1986—but our story begins before that. In 1962, nationally renowned businessman Harold Schafer took an interest in a historic old town named Medora. He loved its history, its striking location, and its potential to inspire others. So he began revitalizing the old town: he restored a historic hotel, brought the Medora Musical to town, and so much more. It was 1986 when the Schafer family, with Harold ready to retire from business, donated all they’d created in Medora to establish the non-profit Theodore Roosevelt Medora Foundation. In the years since, we’ve grown from a staff of a handful of folks to more than 90 full-time employees, with hundreds more seasonal workers and over 650 volunteers. We’ve awarded hundreds of thousands of dollars’ worth of scholarships to our staff. The Medora Musical has earned the attention of The New York Times. And we’ve earned a reputation as the #1 tourism and hospitality provider in North Dakota. We are a team of people who draw inspiration from Medora. We deeply respect this place, and the people we meet here. We deliver excellence in hospitality. We work with creativity and integrity. We’re a family that values family. We are the Theodore Roosevelt Medora Foundation. Summary/Objective The Residence Assistant (RA) will have a primary day-to-day responsibility to ensure a safe, happy, and positive employee housing atmosphere for the seasonal employees. This includes maintaining the cleanliness of the public areas and dorm rooms, checking employees in and out of rooms, inspecting rooms, providing help for lockouts, and assisting the HR team with dorm requests. Duties/Responsibilities + Work 6 days a week - shift hours are 9:00am-12:00pm and 4:00pm-8:00pm. + Empty outside garbage cans twice per day - able to lift 50 lbs. repetitively up and out of trash receptacles. + Vacuum halls of dorm buildings on a regular basis. + Clean common areas and communal restrooms in dorm. + Provide assistance to employees who have locked themselves out of rooms. + Clean vacated dorm rooms including but not limited to: + Dust and clean all surfaces in room, mirrors, high corners, doors, baseboards, ledges, under furniture, and window areas. + Clean inside of all dressers, shelving units, nightstands. + Deep clean mini refrigerator and microwave in room. + Remove dirty linens and replace with fresh linens. + Deep clean showers, toilets, and sinks in restrooms. + Sweep and mop the bedroom and bathroom. + Report any maintenance needs of rooms or public areas to HR contact. + Inspect room departures, complete check-out sheets, and provide sheets to HR contact. + Promote a positive and safe atmosphere that makes all employees feel welcome. This may include holding social gatherings. + Keep laundry room clean including the following: + Wipe down all washers and dryers. + Clean lint out of lint trays, corners and edges of floors and walls, all sides of dryers. + Sweep and mop the floors. empty the garbage. + Take care of any lost and found items. + Communicate with housekeeping/laundry regarding cleaning product needs, linen needs, vacuum maintenance. + Address quiet hour violations, dorm living violations, and communicate with the HR contact any dorm concerns. + Promote sales of events and services by providing all guests with enthusiastic and accurate information for these offerings. + Interact and maintain positive relationships with guests, co-workers, and management consistent with TRMF values. + Participate in workplace safety meetings. + Promote sales of events and services by providing all guests with enthusiastic and accurate information for these offerings. + Interact and maintain positive relationships with guests, co-workers, and management consistent with TRMF values. + Perform other related duties as required. Supervisory Responsibilities None Requirements Required Skills/Abilities + Excellent verbal and written communication skills. + Reliable, on time, and ready for every shift. + Ability to sit or stand for extended periods of time. + Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. + Excellent organizational skills and attention to detail. + Must be able to address employee concerns in a sympathetic and appropriate manner. Required Education and Experience + Must be able to troubleshoot and create solutions if needed. + Must possess a clean US drivers' license and be willing to drive a golf cart. + Must be fluent in English, bilingual a plus. Work Environment This position is mostly in an outdoors environment, with some duties taking place inside. Indoor settings will be in a controlled, temperate environment while outdoor conditions may be in a hotter or colder climate, especially at the Medora Musical. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must be able to lift up to 50 pounds. AAP/EEO Statement It is the policy of TRMF to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, TRMF will provide reasonable accommodation for qualified individuals with disabilities. Our Location: TRMF is located in the heart of the Badlands: Medora, North Dakota. It’s situated near the border separating North Dakota and Montana, along Interstate 94. Medora is the basecamp to Theodore Roosevelt National Park: 110 square miles of rugged beauty. You’re never more than a few minutes away from a night under the stars or a bike ride along the thrilling Maah Daah Hey Trail. In Medora, beauty and adventure abound. Our central hub of operations, the Life Skills Center, is a state-of-the-art campus, purpose-built for the glory of work and the joy of living. It features a dining room, a fitness center, as well as spaces for music, studying, learning, prayer, reflection, and socializing—all designed with our employees in mind. Why Apply? You have a passion for exploring beautiful places and meeting people from around the world. Competitive wages with great opportunities for overtime work Affordable company provided housing on-site Employee meals provided at low cost in employee dining room Explore Medora and its attractions free or at discounted costs. Including the Medora Musical, Bully Pulpit Golf Course, Trail Rides, Mini Golf, Retail Shops and more! Contact Us: Learn more at www.medora.com/employment Salary Description $15.00 per hour