Resident Benefits & Finance Assistant Albany, NY (http://maps.google.com/maps?q=Albany+NY+USA+12203) Description Living Resources is a non-profit human services agency. Our core purpose is to support and empower individuals with disabilities or other life-challenging conditions to live with dignity, independence, and happiness. Living Resources works with, and for, families by providing peace of mind. All employees are to be respectful and supportive of families. We are working with them as partners, providing care and services. To work for Living Resources is to make a difference in the lives of others. Living Resources provides individuals with disabilities and special needs the support they need to thrive and lead active, full lives. For many Living Resources employees, their work becomes an experience where they find fulfillment and develop both personally and professionally. The Resident Benefits Specialist will have responsibility for processing forms and documents for residents' SNAP benefits. This person will also be responsible for resident wage record keeping, medical bill processing, assisting the ISS Program with annual budget renewals, and providing support to the Finance Department for various tasks. SNAP Processing + Facilitate all SNAP applications and confirm all required documents are present & completed to ensure successful approval of applications, including but not limited to following up communication with all local County Department of Social Services. + Communicate all status updates with the SNAP lists and trackers. Communicate all SNAP application website oddities and unusual status findings. + Communicate with PT Benefit Specialist of upcoming expected County phone interviews and complete SNAP interviews as needed. + Access and resolve all denials within a timely manner. + Communicate with non-rep payee families to assist them in applying for SNAP benefits. + Process all movements and dis-enrollments as they relate to SNAP benefits with local County Departments of Social Services. + Complete the Annual SNAP Change Report form. + Complete the Representative Payee report documenting monies spent annually. + Assist in documenting procedures related to SNAP processing and facilitating. Countable Wages and Medical Bills + Send individual's pay stubs to Social Security via telefax and file. + Assist in the calculation of Countable income, communicate with Finance, Program Services, and create letters. + Communicate with doctors/hospital billing departments to update Medicaid/Medicare information not given on appointment. Annual Housing Subsidies + Assist ISS Program Services with annual renewals. Other + Assist Residential Benefit Specialist with required documents necessary to help assist Residents to rectify any overpayments they may have. + Send out paperwork for any overpayments to obtain signatures and complete Laserfiche processing for payment to Social Security. + Assist Residential Benefit Specialist to ensure all required documents for the Medicaid recertification are acquired and appropriately filed electronically. + Work with Benefits, Finance, and Program Services to aid in protecting Resident benefits. + Assist Finance with the Time study process, including but not limited to uploading the document to SharePoint, communicating with staff, monitoring progress during the time study period, processing the completed time studies, and entering data to FundEZ. + Continue to identify ways to streamline processes and communicate recommendations. + All other tasks as assigned or needed to assist in the protection of benefits of the Agency’s residents and to fulfill other Finance and Benefits functions. Requirements + Associates degree with two (2) years related office experience preferred + HS Diploma/GED and four years related office experience. + Accurate math skills + Data entry experience + Familiar with Excel Spreadsheets + Ability to work with limited direct supervision + Good communication skills Benefits We offer great benefits including Paid Training, Health, Dental & Vision Insurance, Health Reimbursement Accounts, Payment in Lieu of Health Insurance, Tuition Assistance, Retirement Programs and we have a Free On-Site Fitness Center in our main office in Albany! There are also opportunities to advance within our agency! Salary Description $19.50-$20.50/hour