Alexandria, Virginia, USA
14 days ago
Resident Coordinator

We at Bridge acknowledge and appreciate the uniqueness of each individual, understanding that our people are the key to our success. We are committed to fostering an inclusive environment where everyone feels respected and valued. Our dedication extends beyond our business goals to making a positive impact in our communities and upholding Sustainability and Responsibility (S&R) principles at our properties and corporate locations. We evaluate all candidates based on merit, without any discrimination based on race, color, religion, sex, age, disability, sexual orientation, national origin, or any other category protected by law. As an equal opportunity employer, we are devoted to creating an inclusive hiring process. We actively work to eliminate barriers and provide reasonable accommodations to qualified individuals with disabilities. Our goal is to provide fair opportunities and access throughout the recruitment, hiring, and employment experience. Your specific needs are important to us. If you need accommodations related to a disability or any other protected status during the recruitment process, please inform us.

The Resident Service Coordinator position is the management office "Ambassador" to the tenants. Bridge Property Management's image is reflected in the attitude, appearance, and image portrayed by the Resident Service Coordinator.

ESSENTIAL FUNCTIONS:

Office administrative functions

Coordinating tenant request

Working with maintenance team to resolve requests

Input information into computer systems accurately and timely

Arrange and plan various events and classes

Assist in planning resident functions

Follow Bridge policies and procedures and comply with Fair Housing, state and federal laws

Follow all safety procedures and notify supervisor of safety hazards

Special projects and other responsibilities as assigned



QUALIFICATIONS:

Excellent customer service skills

Ability to communicate effectively and develop relationships quickly

Leasing, sales and closing skills

Competence in the use of standard office equipment including telephones, Internet, fax machine, and photocopier

Basic computer and data-entry skills

Demonstrate strong work ethics with the ability to adapt to change

Understand and carry out oral and written instructions

SKILLS AND ABILITIES:

High school graduate or equivalent 

6 months service industry experience 

Regular office work, however, occasional outside duties in all weather conditions

Qualifications

May be required to lift and carry up to lift up 25 pounds in various forms. In an emergency may lift more than100 pounds.

Required to stand and/or be in continuous motion for extended periods of time while performing job functions with physical endurance.

Must be capable of working under pressure as well as organizing and planning efficiently.

Must be able to concentrate for extended periods of time.

Must be capable of working in extreme hot temperatures.

Must display effective communication, exceptional customer service, and organizational skills.

Must display accountability and reliability regarding attendance as it is essential for the position.

Must be able to receive and follow detailed instructions, as well as give them, and ensure detailed instructions are followed.

Must be able to always swim and maintain alertness.

Certified proof of 18+ years of age required.

Valid driver’s license.

Weekends may be required

What we offer

Generous base salary and bonus programFull benefits suite including 401K, above-average PTO, Parental Leave, and Medical, Dental, VisionAccess to benefits concierge serviceAccess to Mental Health & well-being serviceBe part of a culture that is truly open door, with access to mentorship, leadership training, career advancement, and innovationOpportunities to join employee resources groups and participate in events hosted by the Bridge Women’s Network, Black Inclusion Group, BIG Pride, Allies for AAPI, Unidos Latino and Hispanic Group, Bridge of Honor Veterans, and Advocates for AccessibilityOpportunity to be involved in community outreach and charity events

Get to know Bridge


Bridge is a leading, vertically integrated real estate investment manager, diversified across specialized asset classes. Bridge combines its nationwide operating platform with dedicated teams of investment professionals focused on select U.S. real estate verticals: residential rental, office, development, logistics properties, net lease and real estate-backed credit. Bridge is well-regarded for its high integrity and collaborative leadership culture that rewards both individual thinking and team decision-making. Our leaders are seasoned professionals who bring their vast experience and high standards of excellence to their work. Our leaders value career development and take seriously the role they play in developing next-generation leaders. Bridge professionals embody accountability and seek to deliver high-quality results through creativity and innovation. 

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