Mystic, CT, 06355, USA
5 days ago
Resident District Manager
**The Role at a glance:** We are looking to add an experienced, skilled resident district manager to our Lancer Hospitality team in Mystic, CT. As a resident district manager, you will have the opportunity to take direct responsibility for the operations of the dining service department in an assigned account. + Mystic Yacht Club - $650k annual with seasonal business April – October. 100% catering, no retail. + Mystic Seaport Museum - $1.5m annual. Open year round but highly seasonal April – October. Split 50/50 catering & retail. Has 3 small retail outlets; Greenman’s Landing – QSR, Spouters Tavern – Bar, & Propeller – Café + Wadawanuck Club - $500k annual private club. Has a small lunch restaurant and snack window, 2 nights a week of dinner service, and small amounts of catering. Seasonally open June – September. Responsibilities: Oversees all operations for each of the units. Must be a hands on working manager that can hire, train, and develop their team. Must have a flexible work schedule. Seasonality will have higher volume hours in summer and lower volume hours in off season. Has a Food Service Manager, Executive Chef, Sous Chef, and 2 Catering Sales Managers as direct reports. Needs to be equally strong in catering operations and retail operations. Needs strong financial understanding to manage 3 p&l’s, 3 budgets, and 3 forecasts. **What you'll be doing:** + Actively supporting and applying all company and facility policies and procedures to ensure that customers and guests receive the highest quality of service. + Cultivating and maintaining business partnerships with clients by developing a broad knowledge and understanding of the client and their customer’s needs and expectations. + Planning and developing the unit’s operational budget and demonstrating an understanding of financial objectives for the unit. + Conducting audits and evaluating the facility’s performance in food production, menu and recipe standards, sanitation, uniforms, purchasing, cash systems, inventories, safety, payroll, human resources compliance, and record keeping. + Conducting training and assessing development needs of the management team and arranging necessary training, including for food production, customer service, cost management, and team building. **What we're looking for:** _Must-haves:_ + At least five years’ experience coordinating food service operations. + Demonstrated ability to lead and guide teams. + Strong leadership and communication skills, both verbal and written. _Nice-to-haves:_ + ServSafe certification. **Where you'll be working:** TBD by recruiter. **Our Benefits:** + Medical (FT Employees) + Dental + Vision + Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity + Discount Program + Commuter Benefits (Parking and Transit) + EAP + 401k + Sick Time + Holiday Pay (9 paid holidays) + Tuition Reimbursement (FT Employees) + Paid Time Off
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