Welcome page Returning Candidate? Log back in! Resident Engagement Coordinator Job Locations US-FL-Pensacola Category Community Operations Sub-Category Resident Engagement Position Type (Portal Searching) Regular Full-Time Shift 1st Shift ID 2024-268237 Location : Name Brookdale Pensacola Location : Address 8700 University Pkwy Location : Location US-FL-Pensacola Job Code 100330 Work Location On-Site Hiring Range $14.18 - $17.73 / hour Overview

 

Must have valid driver's license and be able to pass DOT physical and drug testMust pass level II background checkMust have experience working with seniors and senior activities

Job Summary
Fosters, develops, and maintains an environment that supports a culture of engagement based on Brookdale’s Engagement Philosophy. Utilizes a person-centered approach starting with positive perceptions of aging, while building relationships and connections amongst and across communities.

Essential Functions

Develops and maintains an innovative, continuous culture of engagement reflective of adults by leveraging engagement’s fundamental concepts and points of difference.Cultivates person-centered engagement that is meaningful to the individual by learning and understanding each resident’s unique interests and desires. Incorporates elements of spontaneity daily, as appropriate, while continuously looking for opportunities to bridge social connections and create friendships among residents.Encourages and promotes purposeful opportunities for residents, both internally and externally. Networks with outside community resources to enrich the variety of opportunities available to residents.Implements resident experience and welcome protocols.Provides subject matter expertise to the leadership team regarding engagement and quality of life for residents and associates. Promotes a culture of interdepartmental cooperation to lead to intentional prospect-resident connections.Supports community operations by working to achieve the highest level of resident experience and satisfaction.Collaborates with community leadership team to plan, coordinate, and execute special events at the community including, but not limited to, holiday, family, Friends for Life, educational, and other marketing events.Plans and schedules meaningful opportunities for resident engagement outside the community, which may include driving a community vehicle.Develops a monthly calendar, in partnership with residents, based on residents’ shared interests. Ensures Company initiatives and specialty programs are scheduled and executed as scheduled.Understands and supports the Brookdale Excellence Standards Tool (BEST) and appropriate state, federal, and other regulations related to resident programming and engagement. Maintains and adheres to department monthly budget and expense control while managing appropriate community vendor contracts.Where applicable, may assist with hiring and training part-time resident engagement associate(s) and may manage volunteer program and fitness center.Represents department in all community meetings, including but not limited to, Collaborative Care, All Associate, Leadership Team, and Care Planning. Participates in regional calls and trainings as required.Curates social media content to align with Brookdale’s culture, brand, and social media guidance in accordance with Brookdale standards.Where applicable, facilitates planning, collaboration, and partnership between service lines to optimize a culture of engagement reaching all areas of the campus.

 

 

 

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Early Access to Paycheck with Earned Wage Access is available for Hourly Associates (outside of CA)

 Grow your career with Brookdale! Our Resident Engagement Coordinators have opportunities for advancement by exploring a new career in positions such as Resident Engagement Managers, Business Office Coordinators and even Sales Managers. Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us!  You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.  Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.  Additional benefits offered include, but are not limited to:Tuition ReimbursementPet InsuranceAdoption Reimbursement BenefitsVariety of Associate DiscountsVeterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

 

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities Responsible for the ever-evolving implementation of the Engagement 3.0 philosophy (Friendships First, Programs Second and Purpose Partners), including promotion of culture with Sales partners and prospects.Provide subject matter expertise to the community leadership team regarding engagement and quality of life for residents.Requires at least one year of direct experience with adults. Leadership experience and a degree in a related field are preferred (therapeutic recreation, gerontology, health care, education or other related field).

Brookdale is an equal opportunity employer and a drug-free workplace. 

  Salary Range Information $14.18 - $17.73 / hour