Resident Manager

Department: Rooms Division, Front Office & Guest Services

Employment Type: Fixed Term - Full Time

Location: United Arab Emirates - Dubai

DescriptionThe Resident Manager is responsible for the coordination of all operative outlets of the Kempinski Residence, to ensure a smooth course of daily business including the aspect of profitability, quality-insurance as well as quality-improvement, communication and employee leadership.

Key Responsibilities\nManaging and leading the Residence Team. \nAcquire representative tasks.\nResponsible for coordination, initiation and control of all operational processes as well as appropriate delegation and control of the individual tasks.\nImplement annual reviews for the subordinate Department and head of Department, as well as promotion, development, and career planning; Initiate corrective / disciplinary action.\nResponsible for the implementation and adoption of projects.\nResponsible for leadership in all matters in relation to safety and protection in the Residence.\nBudget coordination, creation, control operations.\nCost control, sales optimization through promotional activities.\nDevelop and constantly monitor all security-relevant measures and facilities especially fire protection and rules of conduct in emergency situations, taking into account the current requirements by authorities and legislation.\nAchieve or exceed budget, ensuring and permanent improvement of quality standards and optimize work processes in the operational area.\nQuality monitoring of all public and non-public spaces.\nMonitor technical condition of the departments.\nDaily monitoring of all departments.\nObligation to own personal and professional training.\nAcquire manager on duty services during the week and on weekends.\nForecast and yield management for the Logis area. \nSecure the realization of quantitatively as qualitatively optimal utilization of the Logis range.\nAdditional responsibilities and tasks can be added at any time according to the needs of the business and of the residence. \n

Job Requirements\nStrong Rooms Division background\nAt least two years experience as a Director of Rooms, Residence Manager or Hotel Manager. \nSolid communication skills with reporting lines. \n


About KempinskiFounded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.

Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.

For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.

In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.