SSC Salary: Other Forms of Compensation: Pay Grade: 16 SSC Services for Education is known for our expertise, commitment, and value; and we at SSC truly believe that our people are our greatest asset. By utilizing our associates’ knowledge and experience alongside SSC’s extensive training, providing supportive management, and offering unparalleled wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors. SSC Services for Education is a Nationwide Best in Class Facility Service Provider. As a member of Compass Group, North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way. As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. The opportunity for greatness is real at SSC and throughout the Compass world. Job Summary Are you ready to join a team committed to excellence in facility management? Are you passionate about creating safe, clean, and welcoming environments where every individual can thrive? If yes, then our Resident Regional Manager role is perfect for you! Working as the Resident Regional Manager of Custodial Operations, you will serve as the primary representative of SSC to a large K-12 education client. Your responsibilities encompass a wide array of critical functions sought at ensuring operational efficiency and client satisfaction. Duties also extend to personnel management, including hiring, training, development, succession planning, and mentoring of team. KEY RESPONSIBILITIES: + Demonstrates good rapport and strategic alignment with our clients as well as a much larger role in administrative functions + Focuses on the needs and requirements of the client using service based solutions and standard processes. + Cultivate and champion strong client relationships, consistently seeking to maintain high levels of customer satisfaction that guarantee account retention and foster long-term partnerships. + Coach, lead, and mentor managers + Prepares and implements departmental goals and objectives + Supports analysis of department’s financial data and statistics + Performs other duties as assigned QUALIFICATIONS: + Bachelor’s Degree preferred or equivalent work experience + 3-5 years of relevant management experience + Demonstrate outstanding communication, capable of successfully communicating with customers at every level of the organization. + Must possess a detailed knowledge of contract administration and office procedures + Exhibit a strong grasp of general business principles and practices, showing proficiency in areas such as financial management, planning, and operational optimization + High customer service and quality demeanor + Valid driver's license and clean driving record, ensuring safe operation of company vehicles in accordance with traffic laws and conditions. Apply to SSC today! SSC is a member of Compass Group USA Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/) Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Associates at SSC are offered many fantastic benefits. + Medical + Dental + Vision + Life Insurance/ AD + Disability Insurance + Retirement Plan + Paid Time Off + Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) Applications are accepted on an ongoing basis. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_SSC.pdf) for paid time off benefits information. Req ID: 1380230 SSC JENNIFER HILL [[req_classification]]