Looking for something different? We ARE that something different at RPM Living.
Dynamic and fast growth culture and multiple nationwide opportunities let YOU shape your future with us. Top industry pay and benefits, best industry practices, career training and education, people-first focus...… we show you the way to success.
The position:The Resident Relations manager is responsible for ensuring the resident needs are addressed through coordination of onsite activities, work requests, and maintaining current resident contact information.
Responsibilities Ensure that new resident(s) receive all resident documents and keys as well as an introduction to staff and other residentsEducate all residents on procedure to place a service request and assist when necessaryActively address resident concerns and serve as a point of contact for residents and their familiesBuild ongoing relationships with residents and familiesCoordinate services and support systems for residents and family membersKeep all resident and family email lists current and maintain communication through regular contactSend timely updates to residents on activities in our communityParticipate and aid in planning on-site resident eventsAssist property staff in all duties related to HUD recertifications and daily operationsMeet and greet prospective residents as well as touring them through the communityEnsure all events planned are within budgeted guidelinesAssist with any other tasks, as needed Qualifications High school diploma or experience in apartment leasingA minimum of one year experience in a customer service-related industry
Employment with RPM Living is contingent upon successful completion of a background check and possess a valid driver's license.
RPM Living is an Equal Opportunity Employer.
Company InformationJoin RPM Living and experience exceptional benefits designed to enhance your life.
• Weekly pay for all associates working onsite at an apartment community
• Comprehensive healthcare coverage available for all full-time, regular associates
• Employer-paid employee assistance, mental health, and wellness programs
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
• 401(k) with robust company match
• Opportunities for professional development, career growth, and role-based learning plans
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
• Paid time off plus floating holidays and volunteer days
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)
RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.
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