Resident Services Coordinator
Ebenezer
**Overview**
The **Resident Services Coordinator** is responsible for providing a wide range of administrative, Human Resources, employee staffing/scheduling, and billing support for our Senior Assisted Living/Memory Care building, located in Minnetonka, MN.
This administrative/clerical support position includes;
+ 80 hours in two weeks
+ Day Shift Hours
+ Manager on Duty weekend rotation
+ Oncall staffing rotation
+ Generous Full Benefits; https://www.ebenezercares.org/employee-benefits
+ Cash Out Wages Before Payday with our New Benefit of Early Wage Access!
Opened in 2018, **Amira Choice Minnetonka** is a 100 unit community that offers Independent and Assisted Living as well as Memory Care and Care Suites. Our beautiful location is just minutes from The Ridgedale Mall, St Louis Park, and near Highways 394 and 494 while close to public transportation. Managed by Ebenezer, we boast an exceptional team of caregivers who believe in our mission to heal, discover, and educate for longer healthier, meaningful lives.
**Ebenezer is proud to be voted 2024 Star Tribune Top Work Place** , and has received this honor fifteen years in a row. We're an established organization with over 100 years of excellent service and an outstanding rate of growth. When you come to work at an Ebenezer community, we strive to support your growth, honor your strengths and empower you to make a difference in the lives of others.
**Responsibilities/Job Description**
+ Maintains, approves changes, updates, and communicate employee nursing staffing schedules
+ Coordinates Human Resources functions: payroll, annual performance review tracking, education compliance, assists with scheduling interviews, and support personnel paperwork compliance.
+ Coordinates training of new employees and assigns/maintains Educare records reporting concerns to supervisors
+ Coordinates communication with Provider/Doctor scheduling
+ Schedules care conferences
+ Maintains Resident Directories and assists with resident correspondence
+ Main assist with billing, accounts receivable and accounts payable (If applicable)
+ Functions as a receptionist with providing administrative help for the senior living building (if applicable)
+ Works as a Resident Assistant (caregiver) upon request of building leadership
**Qualifications**
**Required:**
+ Experience with MS office products
+ Ability to maintain a high level of customer service with tact and confidentiality
+ Strong communication skills and ability to interact effectively with a diverse group of staff/residents
+ Ability to be organized and tackle problems
**Preferred:**
+ One to three years related experience preferred
+ Vocational training (HUC or Medical records/secretary) or Degree /certificate in healthcare management or related field preferred
+ Experience in long term care or Assisted Living environment highly preferred
+ Experience working with eldermark or educare or similar software program
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As part of Fairview Health Services, Ebenezer is driven to heal, discover and educate for longer, healthier and meaningful lives for seniors. Ebenezer’s almost 4,000 employees work as a team to provide the highest quality care to those we serve. Our employees don’t work simply to collect a paycheck; they truly work to make a difference in the lives of older adults in their communities. A culture of caring for others is grounded in our values of Dignity, Integrity, Service, Compassion and Innovation.
We are located in Minnesota, Florida, Iowa, Nebraska and Wisconsin hosting a variety of community settings such as; Independent Living, Assisted Living, Memory, Transitional and Long term Care. Additionally we offer Adult and Intergenerational Day programs, Community-based services, Management and Consulting Services and The Ebenezer Foundation. Because of our size, variety of community settings, and our partnership with Fairview Health Services https://www.fairview.org we can offer opportunities for career growth and reinvention.
If you share our commitment to quality care for older adults, there’s a place for you at Ebenezer!
_EEO/AA Employer/Vet/DisabledAll qualified applicants will receive consideration without regard to any lawfully protected status._
**Job Locations** _US-MN-Minnetonka_
**Requisition ID** _2024-139890_
**Requisition Post Information* : Posted Date** _1 week ago_ _(11/11/2024 3:56 PM)_
**Requisition Post Information* : Posted Date** _Support & Facility Services_
**Community** _Amira Choice Minnetonka_
**Shift** _day_
**Hours per 2 weeks** _80_
**Department** _Administration_
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