Our Fairway Knoll community is seeking a Resident Services Director to join our team. Located in the beautiful community of Germantown, Fairway Knoll is a vibrant community of residents and staff. Fairway Knoll overlooks a beautiful pond and golf course. We are right off Hwy 41 on Mequon Road, offering easy access to Milwaukee or West Bend. Salary: $43,868- $54,835 based on a 4 day/ 32 hours per week average schedule Why work for Presbyterian Homes & Services? Competitive pay & routine pay increasesNo waiting for paycheck, get paid the same day you work!Flexible on schedules, will easily work with school or other commitments! Full-Time hours - no late nights & Part-Time hours short shifts great for students!Benefits packages for Full-Time employeesGenerous PTO (Paid Time Off)Scholarship program – awards up to $5,250 per yearFree Fitness Center accessOff-street ParkingFree or Discounted Employee MealsOpportunities for growth & internal promotion are virtually unlimited Responsibilities
The Resident Services Director is responsible for planning, implementing, and monitoring services for residents in Housing and Assisted Living consistent with regulations and established best practices. This position will support residents through resident advocacy, service coordination, marketing and admission processes. This position acts as a liaison between management and residents, and assists the Site Leader in campus operations.
The Resident Services Director has responsibility as a member of the site leadership team to participate in the planning and implementation of strategies and programming that assure high quality resident care while achieving short and long-term operational goals and objectives for the site.
Qualifications College degree in social work, gerontology, health care administration, human services or related field or equivalent experience.Experience in senior housing, service or health care related environment.Demonstrated knowledge and experience in resident service coordination, resident and family support systems, marketing and community outreach.Demonstrated knowledge of social community service delivery systems preferred.Demonstrated computer proficiency including Microsoft Office and other common computer programs.Demonstrated compatibility with PHS's mission and operating philosophies.Demonstrated ability to read, write, speak and understand the English language to communicate with all customers. About PHSBased in St. Paul, Minnesota–Presbyterian Homes & Services (PHS) is a nonprofit, faith-based organization providing a broad array of high-quality housing choices, care options and services for older adults. There are over 7,500 team members like you at PHS, serving more than 26,000 older adults through 60+ PHS-affiliated senior living communities in Minnesota, Iowa and Wisconsin, and through Optage® and other community services. PHS is also co-owner of Genevive®, the largest geriatric primary care practice in MN, providing comprehensive care for over 15,000 older adults.
An Innovative Leader: Established in 1955, PHS has earned the reputation as an Innovative Leader dedicated to promoting independence, purposeful living, and overall well-being. PHS is now one of the largest nonprofit senior housing and services providers in the US.
Our strong focus on our employees, means we are committed to an environment where you are valued and empowered to make a difference. With a strong commitment to team growth from within, roughly 80% of leadership roles are filled through the development of people like you. To learn more about PHS culture, benefits and team development, we invite you to visit the "Careers" section of our website.
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PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.
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