Residential Aide Queens Drop Center, 100-32 Atlantic Ave, Jamaica, New York, United States of America Req #2584 Monday, September 30, 2024 ABOUT US: - We believe that everyone deserves a home! Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness. But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home. Reporting to the Shift Supervisor, t he Residential Aide will assist in ensuring effective service delivery . The R esidential A ide will provide staff support and maintain program stability by providing assistance and monitoring the premises. The R esidential A ide will be expected to engage with individuals experiencing homelessness as well as with Program and Outreach staff. ESSENTIAL DUTIES: + Monitor the area and provide resources to clients + M aintain a welcoming, safe, stable environment for clients + Make hourly rounds within and outside the facility to ensure safety and security + Incident management: Report and document incidents, crisis interventions, communicate with on-call management team + Record keeping including documentation of daily attendance, shift report, visitors, writing progress notes + Greet people entering the site , determine nature and purpose of visit, and direct or escort them to specific destinations + Circulate among residents, visitors, or employees to preserve order and protect property + Complete intakes, and property searches as needed, distribute mail + Accept and log all food deliveries and serve meals to clients. Willingness to complete food safety course + Screen residents and visitors and packages to prevent passage of prohibited articles into residence + Use company vehicle to transport clients to and from appointments in the community and as directed by program management + Provide relief support for 311 operations + Facilitate onsite laundry and shower resources for clients + Perform other related duties as assigned MINIMUM QUALIFICATIONS: + Two years of related experience + Proficiency with Microsoft Office Suite required + High School Diploma or General Education Degree (GED), Associates degree preferred + CPR and First Aid certifications a plus + Experience working with individuals experiencing homelessness and/or mental health or substance use issues is a plus + Valid NY or NJ driver’s license with a good driving record, as defined by Breaking Ground is preferred EOE/M/F/Vet/Disabled Other details + Pay Type Hourly + Min Hiring Rate $19.23 + Max Hiring Rate $19.23 Apply Now + Queens Drop Center, 100-32 Atlantic Ave, Jamaica, New York, United States of America