Residential Aide Non-profit Resident Staff can work anywhere…. The BEST work with us. A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area. Samaritan Daytop Village , serves over 33,000 New Yorkers annually within your neighborhoods and communities so our success depends on those we employ. The Role Now, more than ever, our successful programs are assisting all New Yorkers and helping them to thrive! We are looking for emotionally intelligent Resident Workers to act as advocates and help people to improve and better their daily lives and experiences, within specified standards and timescales. What You Will Do + Adheres to all policies and procedures. + Participates in any required training and pass certification including CPR/First Aid Certification. + Assists in carrying out any activities as indicated on the resident's ILP. + Complies with 42 CFR confidentiality and HIPAA privacy and security regulations. + Adheres to agency policies and procedures, and maintains professional relationships with other disciplines, clients, and community supports. + Trains in working with those who have mental health issues, addictions and substance use/abuse and strategies + Supports clients including register, check-in, monitor, assess behavior and overall well-being. + Advocates for clients’ needs, making referrals to and collaborating with appropriate resources and community organizations. + Works with clients to build planning and life skills. + Monitor clients’ progress and well-being. + Assists team in identifying potential challenges and provides input to others. + Understands and keeps in mind systemic issues that affect low income and marginalized people. + Engages clients including documenting background information and history. + Orients new arrivals to shelter protocols and policies. + Observes clients in day-to-day routines: maintains informal contact and develops informal opportunities to assist when needed + Assists with life and problem solving skills and support. + Assists with bagging and tagging of client property. + Ensures or assists in meal preparation + Performs other duties as requested. Who You Will Be + High School Diploma or GED + One year of experience working with at-risk people who have complex needs in a similar working environment. + Good interpersonal and communication skills + Ability to effectively analyze situations quickly and apply sound judgment + Ability to work and build rapport with others + Knowledge of community resources + Basic keyboard skills and computer literacy (knowledge of Windows based environment preferred) + Fire safety/guard training is preferred. + Ability to read, write, speak and understand English + Flexibility and patience are required. + Must be able to multi-task + Flexibility to assist at other Residential Programs within the area as needed