Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:

Non-Exempt

Schedule Details:

Monday, Sunday, Thursday, Tuesday, Wednesday

Scheduled Hours:

8am-4pm 1pm-9pm

Shift:

4 - Mixed Shift, 7.5 Hours (United States of America)

Hours:

37.5

Cost Center:

71000 - 0649 Integrated Team

Union:

SEIU Local 509 Community Health Link

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:  

1. Performs duties using recovery-oriented principles.   

2. ​Demonstrate person-centered strength-based communication and relationship with Persons.   

3. ​Demonstrate effective communication with staff, peers, and other professionals.   

4. ​Ability to observe, document, teach, and respond to mental and physical health as well as other needs of clients such as community living skills  

5. ​Serve as a residential counselor for a specified number of residents as directed  

6. ​Assists in creating a safe therapeutic milieu by fostering a culture of recovery.  

7. ​Implement treatment plans; and interventions and properly document using progress/service notes.  

​8. Assist with the client admission process by completing all required documentation accurately, as required.  

9. ​Search clients and their belongings for contraband upon admission and as required.  

​10. Work with clients to assist with activities of daily living (ADLs) which may include but are not limited to personal hygiene and self-care skills, laundry, money management and budgeting, symptom management, relapse prevention, use of public transportation, problem solving and conflict resolution, and other interventions as necessary  

11. ​Ensure healthy menu planning, food shopping, and meal preparation through coordination and assistance. MYR is excluded from this responsibility.  

12. ​Monitor clients’ medication, refills, documentation of medications and changes, assist with attending appointments, and safe storage. MYR is excluded from this responsibility.  

13. ​Work with clients to maintain the residence daily including chores, bedroom upkeep, yard, and other light housekeeping duties.  

14. ​May be required to provide physical assistance, close supervision, and other such duties. MYR is excluded from this responsibility.  

​15. All programs require the transport of clients in a personal vehicle or a company vehicle (if provided by the program) except Passages, MYR, Urgent Care, Detox & TSS  

16. ​Maintain and comply with regulations as applicable for DMH, HUD, BSAS, and DPH such as MAP Certification, Human Rights, Dual Diagnosis, Infection Control, Vital Signs, CPI, CPR, First Aid, annual compliance training and other CHL required training.  All certifications must be completed within five months of starting employment  

17. ​Assist individuals with intervention work as outlined in their treatment plans.  

​18. Lead skill development and/or other group(s) as assigned.  

19. ​Redirect clients as needed to provide a safe atmosphere/environment.  

20. ​Provide crisis intervention and support. Monitor client location and condition per program regulations.​​​  

21. ​Performs program cleaning, including laundry, clerical work, and/or organizing program supplies as assigned.  

22. ​Notify the supervisor of any identified problem or deficiency in the program.  

23. ​Review resident records, medication logs, and treatment plans for completeness and accuracy as assigned. 

24. ​Answers telephone in a professional manner while documenting all relevant information.  

Standard Staffing Level Responsibilities:   

1. Compliance with established departmental policies, procedures, and objectives. 

2. Attends a variety of meetings, conferences, and seminars as required or directed. 

3. Demonstrates use of Quality Improvement in daily operations. 

4. Compliance with all health and safety regulations and requirements. 

5. Respect diverse views and approaches, demonstrate Standards of Respect, and contribute to creating and maintaining an environment of professionalism, tolerance, civility, and acceptance toward all employees, patients, and visitors. 

6. Maintains, regular, reliable, and predictable attendance. 

7. Performs other similar and related duties as required or directed. 

 

All responsibilities are essential job functions. 

II. Position Qualifications: 

License/Certification/Education: 

Required: 

1. Bachelor’s degree. 

2. A current valid issued driver’s license and a registered, inspected, and insured automobile for work-related purposes including transporting clients in a personal or company vehicle, except those working in Passages, MYR, Urgent Care, Detox, and TSS. 

Preferred: 

1. Bachelor’s degree in the field of psychology or human services. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.