Los Angeles, CA, 90006, USA
39 days ago
Residential Field Service Technician- Los Angeles
Residential Field Service Technician- Los Angeles Job Category Service & Energy Installation Location Los Angeles, California Req. ID 63697 Job Type Full-time Apply Tesla participates in the E-Verify Program BUILD THE FUTURE THE ROLE The Field Service Technician will report to the General Manager and provide diagnostic, troubleshooting, preventive and corrective maintenance services to Tesla’s energy products including: solar PV systems, batteries, and other energy products. The ideal candidate has electrical, installation and servicing experience of residential solar PV systems. RESPONSIBILITIES + Perform required preventive maintenance activities on inverters to maintain warranty coverage + Respond to corrective maintenance cases on solar PV systems, energy storage systems, and updating online case logs accurately + Work safely and in accordance with Tesla and industry standard safety requirements + Report writing, where required, to comply with deliverables in O&M contracts + Work closely with members of the Operations Engineering Systems Reliability team to respond to open case directions and provide data where requested + Prioritize conflicting work requests and escalations + Respond to customers’ concerns with the performance or functionality of their system + Ensure the vehicle, tooling, electronics, software, and company property issued are accounted for and taken care of at all times REQUIREMENTS + Minimum one year experience installing, maintaining, and troubleshooting solar PV systems + Valid Journeyman Electrician card preferred to perform electrical work in the states where work will be performed by the candidate + Trades experience in electrical is preferred + Understanding of the NEC codes that relate to solar PV installations + Knowledge of NFPA 70E practices + Proficiency in installing inverters and able to work with various ground and roof mount racking systems + Ability to stay organized in a fast-paced environment with aggressive timelines + Ability to work in extreme environments, e.g. hot sun, below freezing, crawl spaces, etc. + Proficient working with spreadsheets, word processing, and computer-based applications (e.g. time tracking, case management, etc.) + Must be able to work at heights, climb ladders and stairs, lift heavy objects and work on your feet for long periods of time + Bending, stooping, crawling, in confined spaces, working in limited illumination areas, working in dusty conditions are required + Ability to work independently and manage your own schedule + Comfortable making decisions independently and handling emergency situations with a calm and directed manner + Outstanding interpersonal and communication skills (both written and verbal); particularly in a customer-facing environment + Excellent customer service skills required + Ability to work well with others in a collaborative team environment + Regular, reliable and predictable attendance required + Ability to travel for up to 2 weeks at a time. Apply Tesla participates in the E-Verify Program About Tesla Tesla is accelerating the world’s transition to sustainable energy. We design, manufacture, sell and service the world’s best solar technology, energy storage systems, and electric vehicles, providing customers the opportunity to generate, store and consume energy entirely sustainably. Tesla is committed to hiring and developing top talent from around the world for any given discipline. Based in California, Tesla’s workforce spans across four continents. We work to build an inclusive environment in which all people, regardless of gender, race, religion, or background, can come to do their best work. Our world-class teams operate with a non-conventional philosophy of inter-disciplinary collaboration. Each member of the team is expected to challenge and to be challenged, to create, and to innovate. We’re tackling the world’s most difficult and important problems—and we wouldn’t succeed without our shared passion for making the world a better place. Learn More About Tesla Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Tesla is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 510-602-3960 or send an e-mail to accommodationrequest@tesla.com and let us know the nature of your request and your contact information. 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