**Overview** **Starting Salary Range: $48,880** Are you looking to take the next step in your career in human services? Our Residential Program Manager role is the perfect position for you! Program Managers oversee the administration of the assigned program- providing leadership, supervision, guidance, and clinical support. We are looking for someone who has two to five years of program experience, has worked in a clinical setting, willingness to learn, and familiarity with state human service systems and related treatment philosophy. Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff. **Benefits Offered:** • On-the-job Training • Comprehensive Medical, Dental, and Vision Insurance Plans • Flexible Spending Accounts and Health Savings Accounts • Generous Paid Time Off with Cash Out Options • 401K Plan with Generous Match • Employee Assistance Program • In-House Leadership and Training Programs • Tuition Reimbursement and Remission Options • Degree Opportunities with Select Colleges And more! **Are you ready to make a difference?** **Minimum Education Required** High School Diploma/GED **Additional Shift Details** We have Program Manager openings in the following locations: Worcester Dorcester Mission Park Newton Hudson Hopkinton Franklin Littleton Brookline Framingham- Senior Program Manager **Responsibilities** **The Developmental and Brain Injury Services Residential Program Manager will:** + Offer assistance and supervision to staff members and clients to ensure the success and development of the residential program. + Manage administrative processes and requirements in consultation with the Administrative Director. + Develop and monitor scheduling of staff across the program to ensure economy and program coverage. + Interpret and monitor program budgets. + Conduct staff meetings. + Supervise and evaluate assigned staff. + Assist individuals with obtaining all services and entitlements for which they qualify, to include, housing, inspections, insurance benefits. + Maintain exemplary communication and relationships with outside agencies. + Complete investigations and reviews as requested. + Develop and monitor creative and interesting community centered opportunities for all individuals. + Audit individual financial records/case records/and medications on a regular basis. + Complete business reports, to include petty cash, census, payroll report. + Monitor all staff training, including core trainings, development trainings and program specific trainings. + Must be able to travel between programs, office, trainings, and department meetings. + Perform physical intervention in the event of a crisis. **Qualifications** + HS Diploma and 2-5 years of experience + Ability to communicate effectively verbally and in writing and ability to use good judgment. + Strong computer knowledge + High energy level, superior interpersonal skills and ability to function in a team atmosphere. + Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients. + Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations. _Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience._ **Why Should I Consider a Career in Human Services?** Our Team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and _actively listening_ . We exercise independent judgement and contribute to the overall success and benefit of the Team. **Is Human Services a Fit for Me?** Successful Team members are open-minded, eager and compassionate, and will exercise solid, independent judgement while fostering trustworthy relationships with the individuals that we serve. We put the individual first. **Keywords:** Coordinator, direct care, direct support, residential counselor, residential support, group home, group living environment, GLE Apply Now! (https://careers-advocatesinc.icims.com/jobs/11114/residential-program-manager/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336180790) Broadcast via Social Network **Connect With Us!** **Job Locations** _US-MA-Framingham_ **Minimum Education Required** _High School Diploma/GED_ **Job ID** _2024-11114_ **Organization** _Advocates_ **Type** _Regular Full-Time_ **Number of Hours Per Week** _40_ **Business Unit** _Developmental Services_