The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
The primary purpose of the Residential Services Supervisor at Vdara is to provide refined luxury service for Condominium Owners, handling all Owner questions and concerns related to rental inventory and reservations while ensuring rate integrity and a fair rental rotation system.
THE DAY-TO-DAY:
Maintain effective communications with all Hotel operational departments to effectively resolve situations impacting guest service or malfunctions of departmental equipmentEnsure the delivery and measurement of guest service consistent with the company’s service standards and brand attributesResponsible for the execution and distribution of departmental reports to ensure accuracy and completenessAssist in the formulation and justification of the departmental budget and provide supporting documentation for new programs and expendituresProvide hiring recommendations that encompass the company’s diversity commitment; training; coaching; performance feedback, recommending and administering discipline, and scheduling; create a work environment that promotes teamwork, recognition, mutual respect and employee satisfactionProvide ideas and suggestions for new products, services, technology and processes to ensure a competitive position and in anticipation of changing guest needs within the dynamic hospitality and gaming environmentAdhere to the company’s status quo third party representation philosophy, comply with company policies, legal requirements and collective bargaining agreements
THE IDEAL CANDIDATE:
1+ Years of Prior Relevant Experience in Condominium Owner Operations in a similar environment.
High School Diploma, GED or equivalent.
Work varied shifts, to include weekends and holidays.
Experience in a similar resort setting.
Knowledge in using computer software such as Opera, Microsoft Office, and proper email etiquette.
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally.Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.Free meals in our employee dining room.Free parking on and off-shift.Health & Income Protection benefits (for eligible employees).Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=17129
Are you ready to JOIN THE SHOW? Apply today!