Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.

As a Lead Software Engineer at JPMorgan Chase within the Branch Workplace Technology product team, you will be at the forefront of Site reliability engineering and Application development. We're looking for someone who is passionate about solving business problems through engineering excellence and innovation. In this fast-paced environment, we'll challenge you to provide solutions and recommendations for technology-related bottlenecks and complex problems in enterprise system architecture, reliability, scalability, security, and performance. You'll have the opportunity to work with various stakeholders from multiple products to analyze, pilot and certify technology solutions for Chase branches, ranging from web/mobile applications to AI-promoten digital experiences.
 

Job responsibilities

Identity bottlenecks in application/infrastructure and drive issue solutions with recommendations leveraging different data points and observability metrics focusing on enterprise system architecture, reliability, scalability, performance, security, toil reduction, and other SRE best practices Build resilient and performant solutions using programming language such as (Android, Python,  etc.)  Proficiently apply e2e observability solution such as white and black box monitoring, SLO alerting, and telemetry collection leveraging tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc. Manage Application deployments with automation and standard deployment patterns (e.g., Terraform, Spinnaker, Blue Green etc.) Operate with common Cloud platforms (AWS, Azure etc.), patterns and services (AWS certification preferred) Solve problems with advanced knowledge on Application design and its impact on availability, Resilience and Performance of the applications  Drive improvements using advanced insights from Application performance monitoring for response time, Throughput, Network utilization, CPU utilization and Memory utilization  Use advanced understanding of system runtime environments to drive KPIs like: load tolerance, responsiveness, availability, SLAs/SLOs, RTO/RPO Forecast Application capacity and drive improvements in application efficiency and availability

Required qualifications, capabilities, and skills

Formal training or certification on software engineering concepts and 5+ years applied experience 5+ years’ experience in software engineering with focus on Site Reliability, Observability, Performance and Application Resiliency  Prior experience with Mobile platforms, Android development  Operational knowledge of all phases of modern agile software lifecycle, and good awareness of the software security best practices Ability to work in and across large, collaborative teams to achieve organizational goals Strong interest in investigating technological deficiencies and identifying ways to improve existing solutions Prior experience in financials industry and/or branch operation  Strong communication skills, passion for improving customer experience Preferred qualifications, capabilities, and skills Practical cloud native experience Exceptional communication and interpersonal skills, with a strong emphasis on client satisfaction and relationship building