Marlton, NJ, USA
11 days ago
Resolution Specialist
At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between – we are your partner in health devoted to building a healthier community. 
 
If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment.

In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.

Location:

Stow - 20 W Stow Rd

Employment Type:

Employee

Employment Classification:

Regular

Time Type:

Full time

Work Shift:

1st Shift (United States of America)

Total Weekly Hours:

40

Additional Locations:

Job Information:

Job Summary:

Provide a solution driven mentality for managing and resolving discrepancies between purchase orders and invoices, ensuring timely payments to vendors and maintaining accurate financial records.  Maintains daily communication across Strategic Sourcing and Procurement, Receiving, and Accounts Payable Departments Personnel.  Audits receipts to support a three-way match of the invoices.   

Position Responsibilities

Review and follow instructions in resolving match exceptions/invoice discrepancies daily per department standard operating procedures assigned via que.

Escalates any match exceptions/invoice discrepancies that need assistance from another employee or need to be escalated with the vendor. 

Handle incoming/outgoing calls and emails with suppliers and employees to support the transactional operations and the procure to pay process.

Identify and provide feedback on trends, patterns of recurring issues to Manager or designee.

Run match exception/invoice discrepancy reports to ensure resolution to proactively determine purchase orders which will arrive discrepant and identify what can be resolved ahead of time.

Position Qualifications Required:

Required Experience:

1 year progressively responsible experience in administrative support

PC skills and experience in a windows-based environment is required

Required Education:

HS diploma required.

Associates degree preferred in a business related area.

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