Job Status: Casual / On-Call

Are you looking for a place where meaningful moments are made together?  

At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Lobby Ambassador at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. 

Where great benefits lead to a life fulfilled. 

Competitive Pay 

Medical/Dental/Vision/401K opportunities 

Travel discounts 

Credit Union Membership 

Tuition Reimbursement 

Professional Counseling & Family Support 

Growth and Development Opportunities 

*Benefit Eligibility will vary by position 

Site Specific Perks 

Free daily meal and associate cafeteria    

Complimentary soft drinks  

Bi-monthly and quarterly celebrations and awards  

Yearly work shoe allowance   

Discounts to onsite food outlets   

Local restaurant discounts  

Discounted theme park tickets and rental cars  

Community service opportunities  

 As a Lobby Ambassador, a typical day will include: 

Greets and engages resort guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.). 

Responds to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by arranging or identifying appropriate providers.  

Informs guests of property amenities, services, hours of operation, and local areas of interest and activities. 

Gathers, summarizes and provides local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities. 

Contacts appropriate individuals or departments (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest calls, requests, or problems.   

Guest Experience and Company Standards 

Welcome and greet guests and anticipate and address their needs. 

Interact with colleagues and guests professionally and promptly. 

Contribute to team goals. 

Always follow company policies and safety procedures. 

To Become a Lobby Ambassador at MVW:  

Available to work various shifts, holidays, and both weekend days. 

Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. 

Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance. 

Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.  

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.