Resource Management Specialist
ServiceNow, Inc.
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
ServiceNow is seeking a meticulous and detail-oriented Resource Management Partner to join our team. In this pivotal role, you will support the management and optimization of the Strategic Events financial and vendor resources while ensuring effective communication with leadership. Your ability to engage confidently with stakeholders will be essential in driving strategic discussions and fostering collaboration across the organization.
What you get to do in this role:
+ **Budget Development:** Collaborate with department heads and budget owners to develop comprehensive annual budgets based on organizational objectives and financial forecasts.
+ **Financial Analysis:** Conduct a thorough financial analysis to assess budgetary trends, cost-efficiency, and resource allocation effectiveness. Manage T&E and headcount tracking through Power BI, providing actionable insights to support strategic planning and budget adherence.
+ **Forecasting:** Utilize historical data and future projections to forecast budget needs and assist in long-term financial planning. Ensure accurate and up-to-date forecast information in budget management systems.
+ **Budget Monitoring:** Track and monitor budget performance against actual expenditures regularly, identifying variances and recommending corrective actions, as necessary.
+ **Purchasing:** Create purchase requests and collaborate with buyers and procurement to ensure a swift turnaround for Purchase Order creation.
+ **Expense Management:** Manage the PO Accrual process and support the budget owner with approving invoices and reconciling actuals. Support budget transfers between teams, and credit card processing transactions.
+ **Vendor Management:** Drive quarterly vendor reviews & list maintenance, facilitate engagement with Strategic Sourcing, submit requests for new vendors, and drive vendor governance.
+ **Reporting:** Share timely and accurate financial reports, summaries, and presentations for management highlighting key insights and recommendations.
+ **Process Improvement:** Identify opportunities to streamline budget processes, enhance efficiency, and implement best practices to optimize resource utilization.
+ **Stakeholder Communication:** Collaborate with stakeholders across departments to provide financial guidance, support decision-making, and facilitate budget-related discussions.
+ **Training and Support:** Provide guidance and training to departmental staff on budgeting procedures, tools, and compliance requirements.
**Qualifications:**
+ Bachelor's degree in finance, Accounting, Business Administration, or related field.
+ 7+ years of proven experience working in budgeting, financial analysis, or a procurement/sourcing role preferably in and Events focused environment.
+ Excellent analytical skills with the ability to interpret complex financial data and draw actionable insights.
+ Solid understanding of accounting principles, financial regulations, and compliance standards.
+ Exceptional attention to detail and accuracy, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
+ Effective communication and interpersonal skills, with the ability to collaborate cross-functionally and present financial information to diverse audiences.
+ Demonstrated ability to exercise discretion and maintain confidentiality with sensitive financial information.
+ High proficiency with Microsoft Excel and Microsoft PowerPoint or equivalent applications
**Preferred Skills:**
+ Experience managing event budgets to ensure effective budget allocation for marketing initiatives.
+ Experience with financial planning and analysis (FP&A) processes and tools.
+ Knowledge of industry-specific budgeting practices and trends.
+ Proficiency in Microsoft Excel, with expertise in creating and managing complex formulas (e.g., VLOOKUP, INDEX-MATCH, IF statements).
+ Experience in building and customizing PivotTables and PivotCharts for data analysis and reporting.
JV19
_Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!_
For positions in this location, we offer a base pay of $100,500 - $175,900, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) .
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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