About the role
The Resource Manager determines the overall allocation of resources for a project. Resource Managers are a part of a project's development and coordination to ensure the right resources are provided to complete the project on time, within budget, and within scope.
What you'll be doing
Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values. Client Engagement and Relationship Management: Build and maintain strong relationships with clients, acting as their primary liaison for staffing needs. Requirements Gathering: Partner closely with clients to collect detailed staffing requirements, translating them into actionable specifications for internal teams. Client Updates and Transparency: Provide timely updates to clients throughout the staffing process, ensuring clear and consistent communication to foster trust and accountability. Collaboration with Internal Teams: Work with sales, talent sourcing, and operational teams to ensure client requirements are understood and met effectively. Contract Negotiation: Negotiate contract terms, costing and conditions with internal and external stakeholders. Oversees scheduling for all technicians with the help of the management team. Ensures the coordination team is properly using all scheduling tools. Ensures all techs are adhering to the published schedule. Coordinates with cross discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Maintains and monitors project plans, project schedules, work hours, budgets and expenditures. Organizes, attends and participates in stakeholder meetings. Documents and follows up on important actions and decisions from meetings. Prepares necessary presentation materials for meetings. Ensures project deadlines are met. Determines project changes. Ensures projects adhere to frameworks and all documentation is maintained appropriately for each project. Assesses project risks and issues and provide solutions where applicable. Ensures stakeholder views are managed towards the best solution. Facilitates and records meetings where appropriate and distribute minutes to all project team members. Creates a project management calendar for fulfilling each goal and objective. Sources and manages techs where needed for each project. Documents financials for each project. Retains proper documentation for each project. May be required to perform other operational and administrative tasks as needed. May be required to work early mornings, evenings and weekends. Embrace and support Computacenter’s mission and core values.
What you have
5+ years of relevant work experience in Project Coordination 3+ years of experience in a client-facing role. Familiarity with staffing solutions and talent sourcing IT background a must Experience creating, reviewing, and managing statements of work Legally eligible to work in the United States. Strong interpersonal and communication skills (both verbal and written). Professional self-starter as well as working collaboratively with others. Ability to collaborate with internal departments effortlessly. Ability to work with a cross-functional team that includes all levels of the organization. Project a professional image and strong business acumen during customer interactions. Familiarity with the technical concepts, terms and practices used in the assessment and implementation of Practice products and services. Excellent computer skills including MS Office. Familiarity with Microsoft Project and other Project Management tools preferred. Ability to assess, create staffing plans and associated budgets within plan.
What you can expect
There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.
About us
Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us