Resource Manager (RM) 

The Resource Manager is a business partner to client servers and engagement leaders with responsibility for demand requests and fulfilment. Focus on employee experience led resourcing while maintaining a commercial mindset.

 

Main Responsibilities
Supply and demand management, including:

Management of all demand requests and fulfilment  Partnering with the Engagement Lead to understand pipeline requirements in more complex cases Applying knowledge of people and knowledge of the business to shortlists to create high performing, diverse teams that will meet business requirements whilst supporting employee experience and development opportunities of client servers Final resolution of conflicts arising from clashes or shortages

 

Employee experience management, including:

Regular communication with client servers for effective relationships that facilitate identification and deep understanding of their skills, aspirations, development, preferences and boundaries Ensuring a DE&I lens is taken across all resourcing decisions

 

Commercial reporting and analysis, including:

Providing Engagement Leads with guidance and influence on engagement commercials Providing insight on reporting analysis (e.g. pipeline, performance, utilisation, DE&I) Lead discussions on trends, interventions and actions to improve results Proactively highlighting opportunities or risks and driving action 

 

Contribute to an exceptional team

Bring best practice thinking to the wider Resourcing function 

 

Reporting
Line Management

Supported by Resource Consultants

 

Accountable to

Senior Resource Lead

 

Requirements
Skills

Relationship building and management with the confidence to engage with and influence senior stakeholders Proactive and solution driven  Business acumen and data analysis Growth mindset and able to adapt to changing priorities Delivery of change