Company

Cox Automotive - USA

Job Family Group

Business Operations

Job Profile

Business Process Design & Improvement Manager

Management Level

Manager - Non People Leader

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

No

Work Shift

Day

Compensation

Compensation includes a base salary of $88,300.00 - $147,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

Cox Automotive is undergoing a transformation of our pay, timekeeping, and scheduling practices. This role will support the design and implementation of a scheduling capability across our Manheim business unit. Collaborating with our system integration partner, the individual in this role will connect the scheduling process work by function to the advanced scheduling module in UKG Pro Workforce Management. This will require an understanding of the Manheim business and our various non-exempt functions, the features within the UKG Pro Workforce Management suite, and process design principals to support tool utilization. Success in this role will include a successful deployment of the UKG Pro Workforce Management advanced scheduling module in 2025 and 2026 as well as utilization of the tool to drive labor optimization across our production organizations.

Implementation of UKG Pro Workforce Management – 2025

Support determination of business functions that can benefit from automated and volume-based scheduling capabilities.Collect information to enable configuration of the UKG scheduling module.Assist in mapping current state scheduling processes across the organization.Collaborate with product leads to understand available data integrations and help develop plans to integrate additional data sources where necessary.Support the design of processes for labor scheduling enabled by the deployment of new timekeeping tools.Work alongside operations leaders to determine which features should be utilized and how they should be configured and administered.Aid in the deployment of the advanced scheduling module at the sites together with change management resources.Consider employee experience impacts when supporting the design and implementation of any timekeeping and schedule-related processes along with the new system.

2026 and Beyond

Act as a liaison to technology for enhancement requests and tool optimization.Promote the use of the scheduling module and related processes.Support any manual processes required to optimize the scheduling capability.Provide leadership with regular updates on the successes and challenges of scheduling practices.Identify opportunities to improve resource utilization by adjusting shifts.Measure the business value delivered by improvements in labor utilization and efficiency.Collaborate with other members of the workforce analytics organization to align operational planning models with scheduling infrastructure and support ongoing operational planning efforts.Work with various regional and corporate support teams within Cox Automotive (Operations Support, Product, Technology, Finance, HR, Safety, Security, etc.) to ensure effective and efficient operational processes that align with company objectives and deliver high-quality client service and support.

Required Experience & Specialized Knowledge and skills

Required:

Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience; or 10 years’ experience in a related fieldAbility to socialize ideas and solicit input from stakeholders in the field as well as cross-functional partners; confident and articulate in presenting those ideas to senior leadersStrong interpersonal skills with an ability to build relationships and influence the direction of our scheduling capability and how it is utilizedDemonstrated ability to build and successfully deploy technology-enabled processesGeneral knowledge of workforce management concepts including demand, capacity, scheduling and skillset managementExperience operating in a matrixed organization with collaboration required between operations, technology, people solutions, finance, and product.Proficiency with Microsoft Office applications

Preferred:

MBA and 4 years of experienceKnowledge of Manheim auto auction business, core functions and key stakeholdersExperience with UKG Pro Workforce ManagementLarge-scale program or project management experience

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.