Melville, NY, 11747, USA
10 hours ago
Resource Specialist
HUB International Limited (“HUB”) is the 5th largest global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 19,000 employees in 750 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions. **Job Purpose:** Position working on the premium payable activities based on the centralized Hub Financial Center “HFC” workflows through Northeast Assistance and Support for Accounting Activities [NASAA]. Routine activities to be addressed by the specialist and if not resolved in the first two tries to be escalated to the Team Lead. Complex and certain specific tasks to be worked through NOE dedicated ARC Liaison. **Responsibilities:** + Field and resolve all activities from the HFC working with the HFC, the ARC and service staff. + Over time become an Expert in the both the HFC/ARC workflows and retail accounting business requirements. + Accounting related questions from managers/servicers desired to be run through this team which are considered the Subject Matter Experts. + Communication between the NOE service teams and NASAA team will be handled via (E-mail, phone call, Teams, face to face, etc.): + NASAA team would triage those communications and either route internally or follow the HFC workflows and communicate with the ARC as needed. + NASAA Support will handle items such as: + Activity responses, advance payments, rush payments, check requests, write-off requests, payment inquiries. + Sending carrier invoices to the correct generic email address at HFC. + NASAA will sometimes be directing the flow to: + Collection/cash application issues will be directed to the collection/cash app team. + Benefit Point - If an Employee Benefits/FNA related question comes through to NASAA, they can direct that to existing teams in those units. + Servicers should go directly to NASAA to resolve the premium payable related issue. + Assist new acquisitions in the onboarding process and following the required workflows. + Special projects as defined by Resource Manager. **Requirements** : + 3-5 years insurance brokerage Accounting, Servicing or Operations background. + Knowledge of Applied’s Epic system a plus but not necessary. + Ability to work with HFC with the key objective of problem solving and resolving simple to complex issues on behalf of our service teams. Training to include Hub Financial Center “HFC” and Accounting Resource Center “ARC” operations and workflows. + Epic training to be provided if needed. The expected pay range for this position is $27.47 an hour to $30.21 an hour and will be impacted by factors such as the successful candidate’s skills, experience, and work location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and commissions for some positions. Department Business Operations Required Experience: 2-5 years of relevant experience Required Travel: Negligible Required Education: Bachelor's degree (4-year degree) HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm . EEOAA Policy (https://hubinternational.jobs/eeo/) E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or USRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
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