At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Job Summary
Schedule: 8:00am-4:30p; every other weekendWhy You should be our next Resource Specialist:
You will work with Nurse Care Coordinators, Social Workers, and other care team staff to ensure that patients receive the resources and services they need to successfully return to a community setting, including home with services (i.e. Visiting Nurse Association) or without services, long term care facility, community hospital, or outpatient clinic.
The Resource Specialist is responsible for assisting with the development of education and referral information regarding extended care facilities, placement process, and homecare and community resources, including levels of care, long term care assessment forms, and Medicare/Medicaid rules and regulations regarding placement.
The Resource Specialist is responsible for acting as an advocate for patients and patient families and strives to support the hospital's aims for optimal resource management, high customer satisfaction, and high quality care.
Qualifications
High School Diploma or Equivalent requiredAssociate's Degree or Bachelor's Degree preferredHealth care experience in extended care facilities and community agencies preExperience in hospital discharge planning, long-term care facility, community health, or utilization review preferredKnowledge of medical terminology preferredStaff adheres to all I C.A.R.E. StandardsInterpersonal skills to interact effectively with various levels of staff, patients, families and community organizations.Must be able to participate effectively in an interdisciplinary team setting. Extensive knowledge of regulations, community organization, state and federal systems, medical terminology and levels of health care.Must be able to manage a variable workload with the ability to constantly change priorities.Requires ability to work proactively and independently.Requires basic typing and/or computer data entry skills, experience with personal computer and software desirable.Who We Are:
Brigham and Women’s Faulkner Hospital is an affiliate of Mass General Brigham committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. We believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.
Brigham and Women's Faulkner Hospital is a 171- bed non-profit, community teaching hospital located in Jamaica Plain. Founded in 1900, Brigham and Women's Faulkner Hospital offers comprehensive care in a wide variety of specialties. We are a Magnet designated hospital, a recognition that fewer than nine percent of all US hospitals receive. We believe that everyone should have the chance to live a healthy life. From creating breakthroughs that have paved the way for treatments around the globe to training the next generation of providers, our patients are at the center of everything we do. If you’re looking for more than a career, join Brigham and Women’s Faulkner Hospital. Our patients call it better care. Our employees call it home.
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
1153 Centre Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement:
Brigham and Women's Faulkner Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.