You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

*** This is an in office role and an 12 month contract position ***

What will you do?

Responsible for running the operations of the Financial Centre locations

Leads the FC resource administration team

Completes regular one on one reviews with each team member ensuring their goals and objectives reflect the needs of the company, the FC as well as the requirements of the job

Assess advisor learning needs and recommend training required to meet the needs

Enable technology adoption, working in partnership with the Distribution Digital Office and Management team

Coordinates the FC training program based on the needs of the FC

Delivers initial and on-going advisor training, prepares training schedules, arranges for presenters

Provides training on various sales support systems - topics of technology, product and procedures, through group training or one-on-one sessions.

Provides just-in-time PC trouble shooting to resolve technology problems

Provides just-in-time information on insurance products/procedures

Delivers training on compliance and market conduct topics as required

Facilities management (premises & equipment)

Oversee administrative process, operating within national policies driving efficiency and effectiveness across locations

What you need to succeed?

Strong client relationship skills and a client centric mindset

Some Leadership experience is a MUST

Ability to multitask, prioritize and work in a fast paced, demanding and constantly changing environment

Sound coaching, performance managers and influencing skills

Presentation and facilitation skills with the demonstrated ability to learn and create an atmosphere to motivate others to learn

Strong influence and communication skills (written and oral)

Ability to work in a matrix environment

Committed to ongoing personal and professional development

Excellent PC Skills (Windows Operating system, Microsoft Office, Salesforce)

Ability to work independently and with all members of the FC Team

University degree with 3-6 years of experience or an equivalent combination of education and experience – Degree or college diploma preferred

Experience includes coaching, leading and influencing teams, previous experience in the financial services and relationship management

What's in it for you?

Working within a high performance culture.

Supportive working environment, culture of collaboration.

Talented and diverse workforce; opportunity to launch a rewarding career.

A company that promotes health, wellness, and work/life balance.

We encourage our employees to champion continuous improvement.

Joining a reputable organization with over 150 years of history.

The Base Pay range is for the primary location for which the job is posted.  It may vary depending on the work location of the successful candidate or other factors.  In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.  Certain sales focused roles have sales incentive plans based on individual or group sales results. 

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range:

56,000/56 000 - 93,000/93 000

Job Category:

Sales - Distribution Support

Posting End Date:

28/02/2025