NY HELP Yes Agency Mental Health, Office of Title Resources & Reimbursement Agent 1, NYS HELPS; Central Office; Occupational Category Financial, Accounting, Auditing Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $52198 to $65001 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? Yes County Oneida Street Address NYS Office of Mental Health 207 Genesee Street City Utica State NY Zip Code 13501 Duties Description The Office of Mental Health (OMH) is seeking qualified candidates to fill a Resources & Reimbursement Agent 1/Resources & Reimbursement Agent Trainee position in the Office of Financial Management, State Operations Finance Group, Bureau of Patient Resources, Utica Patient Resource Office. The Patient Resource Office (PRO) is responsible for documenting financial resources of mental health clients and/or their family members in order to determine reimbursement sources to pay for services and to determine eligibility for benefits.Duties may include, but are not limited to: • Investigate, develop and protect clients’ financial resources.• Investigate disability, medical and hospital benefits, and insurance coverage and determine ability to pay.• Acquire knowledge about all reimbursement and program sources available to recipients of OMH services such as Medicare, Medicaid, health insurance, Social Security, Veteran’s Administration, Food Stamps and other government programs as well as private ability to pay.• Acquire knowledge about and be able to access and use OMH, Medicaid and other benefit and insurance related computer applications.• Review and discuss with patients/clients, their families, attorneys, and other interested parties concerning clients’ finances.• Set charges and ensure that reserves and adequate spending allowances are maintained.• Work with OMH facilities and community residences regarding financial aspects of client support systems; and interact with other agencies such as Social Security, local Department of Social Services and billing intermediaries. Minimum Qualifications Non-Competitive HELPS:Trainee 1 ($52,198): A bachelor's or higher degree ORTrainee 2 ($58,247): A bachelor's or higher degree and one year of professional experience OR A Juris Doctor, master's or higher degreeJourney Level ($65,001): A bachelor's degree or higher and two years of professional experience ORA Juris Doctor, master's or higher degree AND one year of professional experience*. *Professional experience must be performing the duties of the full performance level position: conducting financial investigations, determining payment sources, and developing and submitting claims for the cost of care of individuals receiving care and/or treatment in State facilities and programs.55BC Opportunity:Must meet the Non-Competitive minimum qualifications above and Individuals certified eligible for the 55b/c program under the Governor’s Program to Hire Persons/Veterans with Disabilities pursuant to Section 55b/c of the Civil Service Law AND possess a Bachelor’s degree will also be considered. Please provide a copy of your eligibility letter and transcript with your response. Transfer Opportunity:Candidates must have permanent status as a Resources & Reimbursement Agent 1, SG-18 and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1 or Section 52.6 of the Civil Service Law by having at least one year of permanent service in a qualifying title within two salary grades of this position. Additional Comments Employment with New York State offers unmatched benefits, individual support, and career mobility for motivated individuals including: NYS pension and retirement programs; annual cost of living and performance advance increases; comprehensive medical, dental, and vision plans; flexible spending accounts for health and dependent care; paid time off, including thirteen paid holidays per year, and paid personal leave, vacation leave, and sick leave. Specific scheduled hours and telecommuting availability for this position will be discussed during the interview process. Please note, employees are required to apply and obtain approval through management to telecommute according to operational needs and Agency Telecommuting Program Guidelines.The Mission of the New York State Office of Mental Health is to promote the mental health of all New Yorkers, with a focus on providing hope and supporting recovery for adults with serious mental illness and children with serious emotional disturbances. Applicants with lived mental health experience are encouraged to apply. OMH is deeply committed to supporting underserved individuals, organizations, and communities. To this end, OMH is focused on implementing activities and initiatives to reduce disparities in access, quality, and treatment outcomes for underserved populations. A critical component of these efforts is ensuring OMH is a diverse and inclusive workplace where all employees' unique attributes and skills are valued and utilized to support the mission of the Agency. OMH is an equal opportunity/affirmative action employer.This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of NY HELPS, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date, it is expected that employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified. Some positions may require additional credentials or a background check to verify your identity. Name Ciara Palmo Telephone Fax (518) 486-3897 Email Address OMHHRM@OMH.NY.GOV Address Street NYS Office of Mental Health 44 Holland Avenue City Albany State NY Zip Code 12229 Notes on Applying To be considered for this position, interested candidates should email a cover letter and resume as an attachment in Microsoft Word or PDF format to omhhrm@omh.ny.gov. Please include the title of the position and Vacancy ID #180433 in the subject line of your email when applying. You are advised that, should you accept a job offer with the Office of Mental Health, you may be required to be fingerprinted and pay a fingerprint fee.